data brief

70% of Consumers Say Yes to AI Agents for Shopping
70% of Consumers Say Yes to AI Agents for Shopping
February 11, 2026  |  artificial intelligence

The most revealing signal in the latest PYMNTS Intelligence research is not that consumers are experimenting with agentic AI. Get the Full Story Complete the...

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Nearly 3 in 4 Premium Cardholders Used a Card-Linked Offer in the Past Year
Nearly 3 in 4 Premium Cardholders Used a Card-Linked Offer in the Past Year
February 10, 2026  |  Credit Cards

Consumers who pay the most for their credit cards turn out to be the ones least likely to ignore them. Just 3.9% of premium cardholders...

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Two-Thirds of Cardholders View Issuers More Positively After Credit Limit Increases
Two-Thirds of Cardholders View Issuers More Positively After Credit Limit Increases
February 05, 2026  |  Credit Cards

Nearly three-quarters of credit cardholders who requested a limit increase and were denied turned to installment plans as an alternative source of credit, revealing how...

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75% of Tech Firms Say They Are Extremely Familiar With AI Agents
75% of Tech Firms Say They Are Extremely Familiar With AI Agents
February 03, 2026  |  artificial intelligence

The next phase of artificial intelligence (AI) adoption is not arriving evenly across the economy. It is taking shape first inside the technology sector itself,...

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Mobile Wallet Usage Soars, Even as Apple Pay Leaves Spend on the Table
Mobile Wallet Usage Soars, Even as Apple Pay Leaves Spend on the Table
February 02, 2026  |  Mobile Wallets

Apple Pay usage has doubled in physical stores over the past year, yet the mobile wallet still processes only 1 in 10 eligible transactions and...

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Financial Stress Drives a 17-Point Jump in Digital Wallet Use
Financial Stress Drives a 17-Point Jump in Digital Wallet Use
January 22, 2026  |  Consumer Insights

Online retail is becoming a pressure valve for stressed U.S. households, and the evidence is showing up in how they pay at checkout. Get the...

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BNPL Becomes a Lifestyle Tool as 53% Use It for Experiences
BNPL Becomes a Lifestyle Tool as 53% Use It for Experiences
January 21, 2026  |  BNPL

Americans are no longer just spreading payments over time. They are spreading risk, timing and lifestyle choices as rising costs reshape how discretionary spending actually...

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7 in 10 Banks Increase Fraud Spending as Losses and Complexity Grow
7 in 10 Banks Increase Fraud Spending as Losses and Complexity Grow
January 19, 2026  |  Fraud Prevention

Fraud is no longer just a cost line item for banks and payment firms. It is increasingly a force that shapes how institutions invest, modernize...

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47% of Merchants Say False Declines Cost Them Sales
47% of Merchants Say False Declines Cost Them Sales
January 06, 2026  |  Fraud Prevention

Merchants are discovering that fraud is no longer a problem they can solve at checkout alone. It is a systems challenge that runs through every...

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