data brief

63% of SMBs See Cards as Their Best Refund Protection

63% of SMBs See Cards as Their Best Refund Protection
63% of SMBs See Cards as Their Best Refund Protection
June 02, 2026  |  SMBs

For many small businesses, the move away from cash will depend less on digital enthusiasm than on whether new payment tools can feel as simple,...

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Lenders Have Been Reading Subprime Consumers All Wrong
Lenders Have Been Reading Subprime Consumers All Wrong
May 29, 2026  |  Consumer Insights

A new PYMNTS Intelligence report suggests the most important shift in consumer credit may not be happening among prime borrowers at all. Get the Full...

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36% of Gen Z Shoppers Use Digital Wallets as Checkout Habits Shift
36% of Gen Z Shoppers Use Digital Wallets as Checkout Habits Shift
May 28, 2026  |  Payment Methods

Consumers under pressure are not retreating from checkout so much as rewriting the rules of how they get there. Get the Full Story Complete the...

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79% of Firms Now Verify Identity at Login
79% of Firms Now Verify Identity at Login
May 22, 2026  |  Digital Identity

Agentic artificial intelligence may soon test the weakest point in a company’s identity system, but PYMNTS Intelligence data suggest the strongest defense may be a...

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The Real Reason Companies Are Struggling to Scale AI
The Real Reason Companies Are Struggling to Scale AI
May 19, 2026  |  Artificial Intelligence

Every company says AI is a priority. Budgets are going up. Executive buy-in is strong. So why does scaling feel so hard for so many...

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More Than 4 in 10 Digital Bank Users Prefer Wallets Over Cards
More Than 4 in 10 Digital Bank Users Prefer Wallets Over Cards
May 18, 2026  |  Payment Methods

Digital bank customers are not just experimenting with new payment methods. They are increasingly reshaping what mainstream payments behavior looks like, particularly as mobile-first consumers...

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31% of Consumers Use Mobile Wallets In-Store as Apple Faces Faster Rivals
31% of Consumers Use Mobile Wallets In-Store as Apple Faces Faster Rivals
May 12, 2026  |  Mobile

Apple Pay has spent 11 years teaching consumers to tap their phones at checkout, but the bigger story may be how many rivals are now...

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Nearly Three-Quarters of Payment Executives See Business Uncertainty Easing
Nearly Three-Quarters of Payment Executives See Business Uncertainty Easing
May 11, 2026  |  Business

Business uncertainty is no longer arriving as a single shock that firms can model, manage and move past. Get the Full Story Complete the form...

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