data brief

79% of Firms Now Verify Identity at Login

79% of Firms Now Verify Identity at Login
79% of Firms Now Verify Identity at Login
May 22, 2026  |  Digital Identity

Agentic artificial intelligence may soon test the weakest point in a company’s identity system, but PYMNTS Intelligence data suggest the strongest defense may be a...

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The Real Reason Companies Are Struggling to Scale AI
The Real Reason Companies Are Struggling to Scale AI
May 19, 2026  |  Artificial Intelligence

Every company says AI is a priority. Budgets are going up. Executive buy-in is strong. So why does scaling feel so hard for so many...

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More Than 4 in 10 Digital Bank Users Prefer Wallets Over Cards
More Than 4 in 10 Digital Bank Users Prefer Wallets Over Cards
May 18, 2026  |  Payment Methods

Digital bank customers are not just experimenting with new payment methods. They are increasingly reshaping what mainstream payments behavior looks like, particularly as mobile-first consumers...

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31% of Consumers Use Mobile Wallets In-Store as Apple Faces Faster Rivals
31% of Consumers Use Mobile Wallets In-Store as Apple Faces Faster Rivals
May 12, 2026  |  Mobile

Apple Pay has spent 11 years teaching consumers to tap their phones at checkout, but the bigger story may be how many rivals are now...

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Nearly Three-Quarters of Payment Executives See Business Uncertainty Easing
Nearly Three-Quarters of Payment Executives See Business Uncertainty Easing
May 11, 2026  |  Business

Business uncertainty is no longer arriving as a single shock that firms can model, manage and move past. Get the Full Story Complete the form...

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Less Than a Quarter of Consumers Get Instant Insurance Payouts
Less Than a Quarter of Consumers Get Instant Insurance Payouts
May 07, 2026  |  Insurance

Insurance carriers are learning that the claims experience no longer ends when a claim is approved. Get the Full Story Complete the form to unlock...

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22% BNPL Growth Gives Credit Unions a Member Loyalty Opening
22% BNPL Growth Gives Credit Unions a Member Loyalty Opening
May 06, 2026  |  Credit Unions

Buy now, pay later may have started as a checkout convenience, but for credit union members it is becoming a cash flow tool that could...

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48% of Banks See Better Customer Experience in Real-Time Payments
48% of Banks See Better Customer Experience in Real-Time Payments
May 05, 2026  |  Real-Time Payments

Real-time payments entered the market on a promise of speed. What businesses and financial institutions are discovering, according to new data from PYMNTS Intelligence and...

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