data brief

61% of CFOs Say the Pandemic Helped Their Firms Digitize Internal Processes
61% of CFOs Say the Pandemic Helped Their Firms Digitize Internal Processes
January 12, 2022  |  B2B Payments

Most companies are digitizing their accounts receivable (AR) and accounts payable (AP) systems if they have not already done so, PYMNTS research finds. Get the...

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42% of Consumers Believe Using an Installment Credit Product Will Boost Their Credit Score
42% of Consumers Believe Using an Installment Credit Product Will Boost Their Credit Score
January 11, 2022  |  Buy Now Pay Later

Most consumers want to increase their credit scores, and they cite several reasons for their interest in doing so. Get the Full Story Complete the...

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38% of Payments Fraud Victims Learn About the Incident the Same Day
38% of Payments Fraud Victims Learn About the Incident the Same Day
January 10, 2022  |  Security & Fraud

More consumers returned to shopping in physical stores after the Thanksgiving holiday. Seventy-three percent reported shopping for their holiday purchases in stores in December, up...

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40% of Consumers Have a Negative View of the Economy
40% of Consumers Have a Negative View of the Economy
January 07, 2022  |  Consumer Finance

More consumers have a pessimistic outlook about the economy than did in May and, not surprisingly, fewer are optimistic. Get the Full Story Complete the...

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100% of Top-Performing Online Merchants Offer Product Ratings and Live Site Help
100% of Top-Performing Online Merchants Offer Product Ratings and Live Site Help
January 06, 2022  |  eCommerce

Features that give consumers more control over their online shopping experience boost customer satisfaction, and merchants are giving shoppers more control by providing features that...

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90% of Acquiring Banks Say Using AI to Monitor Merchant Transactions Boosts Efficiency
90% of Acquiring Banks Say Using AI to Monitor Merchant Transactions Boosts Efficiency
January 05, 2022  |  artificial intelligence

Acquiring banks that use artificial intelligence (AI) to monitor merchants on their platforms say the technology has yielded many significant benefits that help boost their...

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Nearly Half of Consumers More Likely to Stay at Hotels That Offer Hassle-Free Cancellations, Refunds
Nearly Half of Consumers More Likely to Stay at Hotels That Offer Hassle-Free Cancellations, Refunds
January 04, 2022  |  Travel Payments

As the rise of the omicron variant brings the pandemic back to the top of mind for consumers, if it wasn’t there already, providers of...

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71% of Consumers Who Received Disbursements in 2021 Could Choose How They Got Paid
71% of Consumers Who Received Disbursements in 2021 Could Choose How They Got Paid
January 03, 2022  |  Disbursements

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Two-Thirds of FI Execs Don’t Think Their Firms Understand Crypto and Blockchain Very Well
Two-Thirds of FI Execs Don’t Think Their Firms Understand Crypto and Blockchain Very Well
January 03, 2022  |  Cryptocurrency

Financial institutions’ (FIs’) blockchain and cryptocurrency implementation roadmaps are, in a sense, all over the map. FIs cite nine different factors as important drivers of...

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