More consumers returned to shopping in physical stores after the Thanksgiving holiday. Seventy-three percent reported shopping for their holiday purchases in stores in December, up...
More consumers have a pessimistic outlook about the economy than did in May and, not surprisingly, fewer are optimistic. Get the Full Story Complete the...
Features that give consumers more control over their online shopping experience boost customer satisfaction, and merchants are giving shoppers more control by providing features that...
Acquiring banks that use artificial intelligence (AI) to monitor merchants on their platforms say the technology has yielded many significant benefits that help boost their...
As the rise of the omicron variant brings the pandemic back to the top of mind for consumers, if it wasn’t there already, providers of...
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Financial institutions’ (FIs’) blockchain and cryptocurrency implementation roadmaps are, in a sense, all over the map. FIs cite nine different factors as important drivers of...
Acquiring banks are under intense pressure to process transactions efficiently while detecting and preventing fraud attempts. That’s a growing challenge due to recent increases in both...
Hospitality service providers’ cancellation and refund policies significantly impact consumers’ interest in using their services again. In fact, 76% of consumers “agree” or “strongly agree”...