data brief

25% of Restaurant Customers Order Food at Least Once a Week, Spend at Least $40 Per Purchase
25% of Restaurant Customers Order Food at Least Once a Week, Spend at Least $40...
December 01, 2021  |  Payment Methods

The pandemic brought a great deal of attention to the variety of ways customers can get meals from restaurants. Both table-service restaurants and quick-service restaurants...

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27% of Subscribers Have Experienced a Declined Payment Within the Past Year 
27% of Subscribers Have Experienced a Declined Payment Within the Past Year 
November 30, 2021  |  Subscription Commerce

Consumers have a growing appetite for subscription services, but they can quickly sour on the experience when their automated payments are declined. Unfortunately, hiccups in...

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Gen Z’s More Interested in Extended Warranties Than Product Protection Plans
Gen Z’s More Interested in Extended Warranties Than Product Protection Plans
November 29, 2021  |  Retail

Merchants who want to sell plans that cover product failure and, in some cases, accidental damage should know that marketing language matters. Consumer interest in...

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61% of Consumers Would Be OK With Login Methods Other Than Passwords
61% of Consumers Would Be OK With Login Methods Other Than Passwords
November 26, 2021  |  Authentication

Today’s consumers have several forms of digital banking and financial accounts — from banks with traditional branches, online-only banks, FinTechs, insurance companies and brokerages. Get...

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Average US Consumer Now Has 5 Retail Subscriptions
Average US Consumer Now Has 5 Retail Subscriptions
November 26, 2021  |  Subscriptions

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Rising Consumer Awareness Sparks Tripling of Instant Payments
Rising Consumer Awareness Sparks Tripling of Instant Payments
November 24, 2021  |  Disbursements

In many ways, 2020 was the year of disbursements in the United States. The U.S. government disbursed stimulus payments to 138 million consumers to shore up...

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57% of Business Buyers Are Making More Purchases on eCommerce Sites 
57% of Business Buyers Are Making More Purchases on eCommerce Sites 
November 24, 2021  |  B2B Payments

B2B sellers have not traditionally paid much attention to streamlining their eCommerce experiences because most corporate buyers seemed comfortable with traditional — albeit lengthier —...

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Consumer Satisfaction With Online Merchants Directly Linked to Availability of Free Shipping
Consumer Satisfaction With Online Merchants Directly Linked to Availability of Free Shipping
November 23, 2021  |  eCommerce

Merchants have reduced the availability of some online shopping features for customers this year — particularly free shipping — and this left some consumers completing...

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Only 9% of Consumers Are Comfortable Connecting Bank Accounts to Third-Party Apps
Only 9% of Consumers Are Comfortable Connecting Bank Accounts to Third-Party Apps
November 22, 2021  |  Safety and Security

Consumers crave the convenience of the connected economy, but they still want the security of knowing that their money is safe if they share their...

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