digital transformation

Anthropic Turns Claude Into a Front Door for Daily Apps

Anthropic Turns Claude Into a Front Door for Daily Apps
Anthropic Turns Claude Into a Front Door for Daily Apps
April 24, 2026  |  Artificial Intelligence

Anthropic introduced consumer app connectors for Claude, letting users link the artificial intelligence (AI) assistant directly to services they use every day. Get the Full...

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Banks, Retailers Turn Call Centers Into Revenue Engines With AI
Banks, Retailers Turn Call Centers Into Revenue Engines With AI
April 24, 2026  |  Artificial Intelligence

Retailers and banks are reworking the mechanics of customer contact, as artificial intelligence (AI) moves call centers away from scripted menus and toward conversational problem-solving...

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Mastercard Takes Aim at the Fragile Side of Financial Inclusion
Mastercard Takes Aim at the Fragile Side of Financial Inclusion
April 24, 2026  |  Mastercard

Technology and connectivity have drawn billions of consumers and businesses into the formal financial system, but the shift from access to stability remains uneven and...

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The AI Leapfrog Coming for Insurance Underwriting
The AI Leapfrog Coming for Insurance Underwriting
April 24, 2026  |  Insurance

Watch more: Digital Shift With Crystal Venture Partners’ Jonathan Crystal Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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Insurance Denials Meet Their Match in AI-Powered Appeals
Insurance Denials Meet Their Match in AI-Powered Appeals
April 23, 2026  |  Artificial Intelligence

A patient is denied coverage for a drug he has taken for 18 years. His insurer says he should try a cheaper alternative. He finds...

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WEX Earnings Show AI’s Growing Role in B2B Payments
WEX Earnings Show AI’s Growing Role in B2B Payments
April 23, 2026  |  Earnings

The competitive edge for the next generation of financial infrastructure companies is not visibility, but indispensability. Get the Full Story Complete the form to unlock...

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Google Brings All Enterprise AI Agent Tools Under One Roof
Google Brings All Enterprise AI Agent Tools Under One Roof
April 23, 2026  |  Artificial Intelligence

Most enterprises experimenting with artificial intelligence (AI) agents face the same problem. Building an agent is one task. Connecting it to live data is another....

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OpenAI Images 2.0 Is a Real Leap With a Real Price Tag
OpenAI Images 2.0 Is a Real Leap With a Real Price Tag
April 22, 2026  |  Artificial Intelligence

Two years ago, asking an artificial intelligence (AI) image model for a software dashboard mockup meant getting back something that looked like a dashboard had...

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