digital transformation

Conversational AI is Talk of the Town as Call Centers Adapt to New Realities
Conversational AI is Talk of the Town as Call Centers Adapt to New Realities
February 15, 2022  |  artificial intelligence

In the often-infuriating experiences infamously delivered by customer service chatbots and voice prompts, digital-savvy consumers know there has to be a better way of operating....

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VF’s Dickies Brand Boosts Conversions, Slashes Returns With Virtual Fitting
VF’s Dickies Brand Boosts Conversions, Slashes Returns With Virtual Fitting
February 14, 2022  |  Retail

Less than a year into an artificial intelligence (AI)-driven virtual fitting program, VF Corp. is seeing a surge in customer buying and satisfaction as well as a...

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UK Banks Get the First Taste of What AI Regulation May Look Like 
UK Banks Get the First Taste of What AI Regulation May Look Like 
February 14, 2022  |  artificial intelligence

Banks in the U.K. have been warned by financial regulators not to use artificial intelligence systems to approve loan applications unless they can prove that...

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UK Regulators Warn Banks to Safeguard Again Lending Discrimination if Using AI, ML
UK Regulators Warn Banks to Safeguard Again Lending Discrimination if Using AI, ML
February 13, 2022  |  Regulation

Banks using artificial intelligence (AI) to approve loan applications have been warned by U.K. financial regulators that they can only deploy that technology if they...

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US Must Learn From Europe in Privacy, AI Regulation, Says Policy Expert
US Must Learn From Europe in Privacy, AI Regulation, Says Policy Expert
February 11, 2022  |  Regulation

The rise of digital technologies has improved the world in untold ways. But there has been at least one casualty: privacy. Get the Full Story Complete the form to unlock this article...

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BNPL’s Ease and Speed at Checkout Catch the Eye of Would-Be Thieves
BNPL’s Ease and Speed at Checkout Catch the Eye of Would-Be Thieves
February 11, 2022  |  Buy Now Pay Later

New and trendy payment methods are popular with fraudsters, too. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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Mark Cuban, Las Olas Venture Capital Invest in Supply Chain Tech Firm Leverage
Mark Cuban, Las Olas Venture Capital Invest in Supply Chain Tech Firm Leverage
February 10, 2022  |  Investments

Las Olas Venture Capital (LOVC) led a $5 million seed financing round into Leverage.ai, its third Fund II investment, according to a Thursday (Feb. 10)...

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Cost of Proposed US AI Bill May Outweigh Its Benefits
Cost of Proposed US AI Bill May Outweigh Its Benefits
February 10, 2022  |  Regulation

Senator Ron Wyden (D-Ore.), with Senator Cory Booker (D-N.J.) and Representative Yvette Clarke (D-N.Y.), introduced in early February the Algorithmic Accountability Act of 2022. This...

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50% of Firms Seek Third-Party Help with Blockchain Technology
50% of Firms Seek Third-Party Help with Blockchain Technology
February 09, 2022  |  Technology

Firms rely on third-party providers to deliver several of the key digital technologies they need to optimize their businesses’ payment operations. Get the Full Story...

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