ebook

The Other Reason That Businesses Need to Know Their Customer
The Other Reason That Businesses Need to Know Their Customer
May 06, 2025  |  Opinion

Understanding a customer’s business inspires proactive solutions, Marqeta Head of Global Strategic Partnerships Anat Hoida writes in a new PYMNTS eBook, “The Listening Economy: How...

READ MORE >
Arculus CPO Sees ‘Fundamental Shift’ in Payments Landscape
Arculus CPO Sees ‘Fundamental Shift’ in Payments Landscape
May 05, 2025  |  Opinion

Insights come from listening to customers, CompoSecure/Arculus Chief Product and Innovation Officer Dr. Adam Lowe writes in a new PYMNTS eBook, “The Listening Economy: How...

READ MORE >
Flipping the Script: How Smart Companies Turn Payouts Into Profits
Flipping the Script: How Smart Companies Turn Payouts Into Profits
May 02, 2025  |  Opinion

With embedded banking plus issuing, companies can gain revenue from payouts, Ingo Payments SVP, Strategic Partnerships Jon Gaskell writes in a new PYMNTS eBook, “The Listening...

READ MORE >
FIS: ‘Show-Tell-Show’ Approach Bolsters FinTech Client Success
FIS: ‘Show-Tell-Show’ Approach Bolsters FinTech Client Success
May 01, 2025  |  Opinion

Fostering a collaborative environment is key in helping clients meet challenges, FIS Vice President, Customer Success Meghan Oakes writes in a new PYMNTS eBook, “The...

READ MORE >
Trust-Based Partnerships Are the New Currency of Success
Trust-Based Partnerships Are the New Currency of Success
April 30, 2025  |  Opinion

Trust elevates client relationships into strategic partnerships, Coupa Chief Customer Officer John Frank writes in a new PYMNTS eBook, “The Listening Economy: How Customer Conversations...

READ MORE >
How an ‘Ears First’ Strategy Turns Conversations Into Client Outcomes
How an ‘Ears First’ Strategy Turns Conversations Into Client Outcomes
April 29, 2025  |  Opinion

An “ears first” approach to customer conversations yields insights, Boost Payment Solutions Head of Product and Commercialization Zachary Held writes in a new PYMNTS eBook,...

READ MORE >
Visa Leverages the Listening Economy to Solve Customer Pain Points
Visa Leverages the Listening Economy to Solve Customer Pain Points
April 28, 2025  |  Opinion

Empathy combined with creativity leads to products that help clients unlock their potential, Visa Global Head of Acceptance Solutions Rob Cameron writes in a new...

READ MORE >
Strategic Listening Turns Customer Conversations Into Profitable Growth
Strategic Listening Turns Customer Conversations Into Profitable Growth
April 21, 2025  |  Connected Economy

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

READ MORE >
Beyond Credit Cards: How ‘Pay Later’ Momentum Is Reshaping the Payments Ecosystem
Beyond Credit Cards: How ‘Pay Later’ Momentum Is Reshaping the Payments Ecosystem
April 08, 2025  |  BNPL

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

READ MORE >