generative AI

In the GenAI Era, Why Are Customer Service Chatbots Dumb?

In the GenAI Era, Why Are Customer Service Chatbots Dumb?
In the GenAI Era, Why Are Customer Service Chatbots Dumb?
February 20, 2025  |  artificial intelligence

When ChatGPT first burst onto the scene, it sparked a wave of enthusiasm about how generative artificial intelligence (GenAI) could revolutionize online customer service. Get...

READ MORE >
DeepSeek Considers Raising Outside Funding Amid Demand for AI Chatbot
DeepSeek Considers Raising Outside Funding Amid Demand for AI Chatbot
February 19, 2025  |  artificial intelligence

Chinese artificial intelligence (AI) startup DeepSeek is reportedly considering raising outside funding for the first time, weeks after its AI chatbot app made headlines around...

READ MORE >
Musk’s Grok 3 Takes Aim at Perplexity, OpenAI
Musk’s Grok 3 Takes Aim at Perplexity, OpenAI
February 19, 2025  |  artificial intelligence

The artificial intelligence (AI) race continues to heat up with Elon Musk’s AI startup, xAI, unveiling the latest version of its AI model, Grok 3....

READ MORE >
Luminance Raises $75 Million for ‘Panel of Judges’ Legal AI Offering
Luminance Raises $75 Million for ‘Panel of Judges’ Legal AI Offering
February 18, 2025  |  artificial intelligence

Artificial intelligence (AI) firm Luminance has raised $75 million to scale its legal-industry-focused technology. Get the Full Story Complete the form to unlock this article...

READ MORE >
Amazon Reportedly Delaying Updated Alexa Over Incorrect Answers
Amazon Reportedly Delaying Updated Alexa Over Incorrect Answers
February 16, 2025  |  Amazon

Amazon is reportedly pushing back the release of its updated Alexa, part of a string of delays for the virtual assistant. Get the Full Story...

READ MORE >
Musk: New Version of Grok AI Tool Launching Monday
Musk: New Version of Grok AI Tool Launching Monday
February 16, 2025  |  artificial intelligence

Elon Musk says his xAI will debut the latest version of its Grok model this week. Get the Full Story Complete the form to unlock...

READ MORE >
Divided Picture Emerges on Tech and Enterprise AI Spend
Divided Picture Emerges on Tech and Enterprise AI Spend
February 14, 2025  |  artificial intelligence

Global IT spending is expected to increase by 9% in 2025, driven by AI and cloud expenditures, according to a report from S&P Global Ratings....

READ MORE >
60% of Consumers Use Voice Assistants
60% of Consumers Use Voice Assistants
February 14, 2025  |  artificial intelligence

Younger generations are drawn to the rise of generative artificial intelligence (GenAI) technology. At the same time, excitement around voice assistants, once heralded as the...

READ MORE >
Report: Anthropic Set to Launch Hybrid AI Model With Variable Reasoning Levels
Report: Anthropic Set to Launch Hybrid AI Model With Variable Reasoning Levels
February 13, 2025  |  artificial intelligence

Anthropic reportedly plans to launch within weeks a hybrid artificial intelligence (AI) model that includes reasoning capabilities. Get the Full Story Complete the form to...

READ MORE >