Global Digital Shopping Index

Mobile Phone Shoppers Are Mexican Merchants’ Best Friend
Mobile Phone Shoppers Are Mexican Merchants’ Best Friend
May 28, 2025  |  Mobile Commerce

Over the past decade, annual growth in Mexico’s economy has zigzagged from 2.7% (in 2015) to minus 8.4% (2020) to 3.2% in 2023, IMF data...

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From High Street to Home Screen, UK Consumers’ Mobile Shift Accelerates
From High Street to Home Screen, UK Consumers’ Mobile Shift Accelerates
May 27, 2025  |  Mobile Commerce

While the trend toward mobile-first shopping is global, the U.K. presents a unique dynamic: consumers are actively using mobile for purchases and engagement, yet the...

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Regulatory Shifts and Cyberattacks Put UK Merchant Credential Storage in the Spotlight
Regulatory Shifts and Cyberattacks Put UK Merchant Credential Storage in the Spotlight
April 25, 2025  |  Shopping

In the current environment, no matter what the country, consumers are keenly aware of the pressures of inflation, of how far their spending can stretch,...

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Mobile Phones Become the Storefront for Today’s On-the-Go Consumer
Mobile Phones Become the Storefront for Today’s On-the-Go Consumer
February 18, 2025  |  Consumer Insights

Mobile phones have long been our go-to cameras, atlases, encyclopedias, newspapers, calculators, clocks, calendars and, occasionally, telephones. It was only a matter of time before...

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Mexican Consumers Seek More Payments Choice and Product Details
Mexican Consumers Seek More Payments Choice and Product Details
June 03, 2024  |  Retail

Consumers around the world want to access specific digital features when shopping, whether they are perusing aisle 3 or clicking from their couch at home....

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59% of UK Consumers Still Prefer to Buy Groceries In-Store
59% of UK Consumers Still Prefer to Buy Groceries In-Store
May 13, 2024  |  Retail

Adopting Click-and-Mortar™ shopping allows consumers to leverage the best of both online and in-person features to maximize their buying experience. Get the Full Story Complete...

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UK Store Closures Put Spotlight on Digital Shoppers
UK Store Closures Put Spotlight on Digital Shoppers
March 26, 2024  |  Retail

One of the U.K.’s oldest retailers, Marks and Spencer (M&S) announced last week it plans to shutter 110 stores during the next five years. Get...

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Retailer Return Policies May Put Future Sales at Risk
Retailer Return Policies May Put Future Sales at Risk
June 13, 2023  |  Retail

Despite the shopping feature’s popularity, merchants keep tightening requirements for returns.  Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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Merchant Incentives, Rewards Boost UAE Shopper Satisfaction 11% YOY
Merchant Incentives, Rewards Boost UAE Shopper Satisfaction 11% YOY
January 30, 2023  |  Retail

For the second year in a row, the UAE has topped PYMNTS’ Global Digital Shopping Index. Get the Full Story Complete the form to unlock...

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