Karen Webster

How Consumers Forced Big Merchants To Up Their Digital-First Game

How Consumers Forced Big Merchants To Up Their Digital-First Game
How Consumers Forced Big Merchants To Up Their Digital-First Game
October 05, 2020  |  Payments Innovation

Human beings are creatures of habit. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

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What Innovators Can Learn From Netflix
What Innovators Can Learn From Netflix
September 14, 2020  |  Payments Innovation

Netflix Co-founder and CEO Reed Hastings has written a new book about building the video-streaming powerhouse that now has nearly 200 million subscribers globally, as...

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The Rise Of The Auto-Refill Economy
The Rise Of The Auto-Refill Economy
August 17, 2020  |  Subscription Commerce

The Commerce Department released July’s retail sales last week, showing an increase in seasonally adjusted retail spending – up 1.2 percent overall last month, but...

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What Overcoming Inertia Tells Us About The Future of Physical Retail
What Overcoming Inertia Tells Us About The Future of Physical Retail
August 10, 2020  |  Payments Innovation

By now, you’ve no doubt heard the story about how Isaac Newton turned quarantining during London’s outbreak of the Bubonic Plague between 1665 and 1667...

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Big Tech And The Optical Illusion Of Monopoly
Big Tech And The Optical Illusion Of Monopoly
August 03, 2020  |  ANTITRUST

The most interesting thing about Big Tech’s Fab Four tour of Capitol Hill last Wednesday (July 29) wasn’t the perfunctory lawmaker grandstanding, or even the...

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What A 90-Year-Old Essay Tells Us About 2020’s Great Digital Shift
What A 90-Year-Old Essay Tells Us About 2020’s Great Digital Shift
July 20, 2020  |  Payments Innovation

“We are suffering just now from a bad attack of economic pessimism.” Get the Full Story Complete the form to unlock this article and enjoy...

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How To Drive Success In A Digital 3.0 World
How To Drive Success In A Digital 3.0 World
July 13, 2020  |  Payments Innovation

In 1946, the then-61 members of the World Health Organization (WHO) saw the need for a consistent yet comprehensive definition of “health.” They felt strongly...

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The Vicious Circle Of Physical Retail Meets The Virtuous Circle of Digital
The Vicious Circle Of Physical Retail Meets The Virtuous Circle of Digital
July 06, 2020  |  Payments Innovation

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Get the Full Story Complete the form to...

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New Report: How A Global Pandemic Created A Digital-First Customer In 12 Weeks
New Report: How A Global Pandemic Created A Digital-First Customer In 12 Weeks
June 29, 2020  |  Coronavirus

On March 11, 2020, the World Health Organization declared COVID-19 a global pandemic. Then, cases in the U.S. had hit 1267 and there were 38...

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