Loyalty and Rewards

PYMNTS Intelligence: Meeting Younger Diners’ Preferences With Technology

PYMNTS Intelligence: Meeting Younger Diners’ Preferences With Technology
PYMNTS Intelligence: Meeting Younger Diners’ Preferences With Technology
March 17, 2022  |  ResTech

More than half of United States restaurant customers want easier ordering and payment options enabled by technology, and millennial and Generation Z consumer preferences heavily impact...

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Turning Point Restaurants on Tapping QR Codes, Digital Loyalty Programs to Enhance the Customer Experience
Turning Point Restaurants on Tapping QR Codes, Digital Loyalty Programs to Enhance the Customer Experience
March 16, 2022  |  ResTech

One way to keep QSR customers coming back is to know how they like to order food and pay. In the Order To Eat Tracker,...

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Loyalty Program Data, Targeted Surveys Help Restaurants Hit Their Customer Satisfaction Goals
Loyalty Program Data, Targeted Surveys Help Restaurants Hit Their Customer Satisfaction Goals
March 15, 2022  |  ResTech

The acceleration of the digital transformation that began in response to the need for social distancing has turned into a convenience revolution. For younger consumers,...

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Today in the Connected Economy: Affirm Boosts Outlook; Stellar Launches Credit Platform; Giift Invests in Xoxoday
Today in the Connected Economy: Affirm Boosts Outlook; Stellar Launches Credit Platform; Giift Invests in...
March 14, 2022  |  Connected Economy

Today in the connected economy, buy now, payer later (BNPL) firm Affirm boosted its outlook for the year, and said its enterprise partnerships deserve some...

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Shake Shack Tests Crypto Rewards to Gauge Customer Interest
Shake Shack Tests Crypto Rewards to Gauge Customer Interest
March 04, 2022  |  ResTech

As restaurants continue to look for rewards that they can offer that will make customers truly want to keep coming back, some are turning to...

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American Airlines, The Points Guy Sue Each Other Over Data Use
American Airlines, The Points Guy Sue Each Other Over Data Use
January 21, 2022  |  Loyalty & Rewards

American Airlines and the travel and loyalty news website The Points Guy (TPG) are suing each other over access to AAdvantage member rewards data. American...

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Data Shows Restaurants Can Boost Spending With Ordering Tech, Loyalty Programs
Data Shows Restaurants Can Boost Spending With Ordering Tech, Loyalty Programs
January 11, 2022  |  ResTech

When consumers engage with restaurants today, they expect to be met with digital features enabling simple and convenient transactions. However, not all technologies go an...

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Deep Dive: How Loyalty Programs Can Improve CUs’ Member Retention
Deep Dive: How Loyalty Programs Can Improve CUs’ Member Retention
November 01, 2021  |  Credit Unions

Consumers may find the diversity of today’s banking options overwhelming, as the digital shift means that choice is no longer limited by proximity. Digital-first FinTechs, for example,...

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