Technology has become woven into the fabric of our daily lives so quickly that many common verbs have picked up entirely new meanings. While shopping...
The pandemic has forced retail businesses of all types, including restaurants, to quickly adapt to a new normal defined by digital-first consumers who spend more...
Restaurants want to digitize their rewards programs to increase customer engagement and strengthen loyalty, but the required technology infrastructure presents challenges. In the latest "Order...
Digital channels have provided restaurants — and consumers seeking low-touch access to food services — a means of survival since the pandemic began. Digitization has...
Increasingly, consumers expect to be able to get more of their needs met all at once, and food businesses that only offer one kind of...
Customer-incentive programs need a digital makeover. In this month’s Expanding Payments Choice Playbook, PYMNTS talked with Neal Cotter, director of customer advocacy and insights at...
Incentives are a vital part of retail advertising, consisting of rebates, loyalty programs and other rewards for making purchases that encourage shoppers to buy more....
Americans’ regional tastes in restaurants are as deeply embedded as their taste in food. Residents of the Midsouth and Mountain regions are the most likely...