As Grubhub sees it, digitally-minded restaurants need to focus on engagement if they’re going to succeed. In an interview with PYMNTS, Kate Green, vice president, restaurant...
Leveraging the full value of item-level receipt data in a simple, secure way enables financial institutions (FIs), FinTechs and merchants to provide the rich, seamless commerce...
New research found payment innovation is seen as increasingly critical to long-term retail store growth. Introducing new and better payment choices for their customers is...
As restaurants compete for consumers’ loyalty, many are looking beyond the typical earn-and-burn rewards programs. For instance, Starbucks, the largest restaurant company in the world,...
When consumers are trying out new restaurants, friends and acquaintances’ first-hand reports are key. For the latest edition of PYMNTS’ Restaurant Digital Divide study, “The...
Technology has become woven into the fabric of our daily lives so quickly that many common verbs have picked up entirely new meanings. While shopping...
The pandemic has forced retail businesses of all types, including restaurants, to quickly adapt to a new normal defined by digital-first consumers who spend more...
Restaurants want to digitize their rewards programs to increase customer engagement and strengthen loyalty, but the required technology infrastructure presents challenges. In the latest "Order...
Digital channels have provided restaurants — and consumers seeking low-touch access to food services — a means of survival since the pandemic began. Digitization has...