Loyalty and Rewards

Krispy Kreme Launches Ice Cream, Targets Diners’ Cross-Category Spending
Krispy Kreme Launches Ice Cream, Targets Diners’ Cross-Category Spending
June 21, 2022  |  Retail

Increasingly, consumers expect to be able to get more of their needs met all at once, and food businesses that only offer one kind of...

READ MORE >
How Torrid Digitizes Its Incentives Program to Help Fuel Customer Loyalty
How Torrid Digitizes Its Incentives Program to Help Fuel Customer Loyalty
April 15, 2022  |  Consumer Payments

Customer-incentive programs need a digital makeover. In this month’s Expanding Payments Choice Playbook, PYMNTS talked with Neal Cotter, director of customer advocacy and insights at...

READ MORE >
Report: Digital Incentives Boost Customer Loyalty
Report: Digital Incentives Boost Customer Loyalty
April 14, 2022  |  Consumer Payments

Incentives are a vital part of retail advertising, consisting of rebates, loyalty programs and other rewards for making purchases that encourage shoppers to buy more....

READ MORE >
New Research Shows That Regional Dining Quirks Matter In Tailoring Restaurant Offers
New Research Shows That Regional Dining Quirks Matter In Tailoring Restaurant Offers
April 04, 2022  |  Loyalty & Rewards

Americans’ regional tastes in restaurants are as deeply embedded as their taste in food. Residents of the Midsouth and Mountain regions are the most likely...

READ MORE >
PYMNTS Intelligence: Meeting Younger Diners’ Preferences With Technology
PYMNTS Intelligence: Meeting Younger Diners’ Preferences With Technology
March 17, 2022  |  ResTech

More than half of United States restaurant customers want easier ordering and payment options enabled by technology, and millennial and Generation Z consumer preferences heavily impact...

READ MORE >
Turning Point Restaurants on Tapping QR Codes, Digital Loyalty Programs to Enhance the Customer Experience
Turning Point Restaurants on Tapping QR Codes, Digital Loyalty Programs to Enhance the Customer Experience
March 16, 2022  |  ResTech

One way to keep QSR customers coming back is to know how they like to order food and pay. In the Order To Eat Tracker,...

READ MORE >
Loyalty Program Data, Targeted Surveys Help Restaurants Hit Their Customer Satisfaction Goals
Loyalty Program Data, Targeted Surveys Help Restaurants Hit Their Customer Satisfaction Goals
March 15, 2022  |  ResTech

The acceleration of the digital transformation that began in response to the need for social distancing has turned into a convenience revolution. For younger consumers,...

READ MORE >
Today in the Connected Economy: Affirm Boosts Outlook; Stellar Launches Credit Platform; Giift Invests in Xoxoday
Today in the Connected Economy: Affirm Boosts Outlook; Stellar Launches Credit Platform; Giift Invests in...
March 14, 2022  |  Connected Economy

Today in the connected economy, buy now, payer later (BNPL) firm Affirm boosted its outlook for the year, and said its enterprise partnerships deserve some...

READ MORE >
Shake Shack Tests Crypto Rewards to Gauge Customer Interest
Shake Shack Tests Crypto Rewards to Gauge Customer Interest
March 04, 2022  |  ResTech

As restaurants continue to look for rewards that they can offer that will make customers truly want to keep coming back, some are turning to...

READ MORE >