Loyalty and Rewards

Foot Locker Reports Rough Q1 as It Readies New Formats, Loyalty and Omnichannel Strategy

Foot Locker Reports Rough Q1 as It Readies New Formats, Loyalty and Omnichannel Strategy
Foot Locker Reports Rough Q1 as It Readies New Formats, Loyalty and Omnichannel Strategy
May 19, 2023  |  Earnings

Foot Locker struggled in the first quarter amid wide-ranging changes to the athletic footwear and athleisure retailer’s physical footprint, brand mix, digital and omnichannel efforts....

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TGI Fridays Latest Chain Remaking Loyalty to Favor First-Party Ordering Over Aggregators
TGI Fridays Latest Chain Remaking Loyalty to Favor First-Party Ordering Over Aggregators
May 15, 2023  |  Loyalty & Rewards

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Sweetgreen Says Subscriptions Only Effective if They Reach Beyond Superfans 
Sweetgreen Says Subscriptions Only Effective if They Reach Beyond Superfans 
May 08, 2023  |  Subscriptions

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Rewards Partnerships Draw First-Time Customers to Restaurants
Rewards Partnerships Draw First-Time Customers to Restaurants
May 05, 2023  |  Connected Economy

As restaurants look to step up their acquisition and retention initiatives, going beyond strategies that have become the industry standard, cross-brand rewards enable them to...

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Starbucks’ US Loyalty Membership Increases 15% Despite Watered-Down Rewards
Starbucks’ US Loyalty Membership Increases 15% Despite Watered-Down Rewards
May 02, 2023  |  Earnings

Despite initial pushback to Starbucks’ recent changes to its rewards structure, consumers continue to engage with the program, suggesting that loyalty apps can be effective even as brands...

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Uber Eats Leverages Discounting to Maintain Aggregator Usage Amid Inflation
Uber Eats Leverages Discounting to Maintain Aggregator Usage Amid Inflation
May 02, 2023  |  Delivery

As restaurant aggregators push back on inflation-related trade-down, discounts are key to maintaining frequency. Get the Full Story Complete the form to unlock this article...

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Delivery Services Leverage Discounts and Subscriptions to Retain Price-Sensitive Customers
Delivery Services Leverage Discounts and Subscriptions to Retain Price-Sensitive Customers
April 24, 2023  |  Delivery

As aggregators look to maintain customer frequency amid inflation, affordability is key. Get the Full Story Complete the form to unlock this article and enjoy...

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Sweetgreen Relaunches Subscription as Restaurants Weigh Paid Versus Free Perks
Sweetgreen Relaunches Subscription as Restaurants Weigh Paid Versus Free Perks
April 24, 2023  |  Loyalty & Rewards

As restaurants balance loyalty and profit concerns, some offer paid subscriptions and others free rewards. Get the Full Story Complete the form to unlock this...

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