Loyalty and Rewards

Amex Platinum Card Walmart+ Membership Is Shot Across Bow of Amazon Prime
Amex Platinum Card Walmart+ Membership Is Shot Across Bow of Amazon Prime
March 08, 2023  |  Retail

To boost membership and consumer spending beyond groceries, Walmart’s subsidizing at least some of the cost of its memberships. To that end, and as detailed...

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Victoria’s Secret Pilots New Loyalty Rewards Program and Sunsets PINK Nation
Victoria’s Secret Pilots New Loyalty Rewards Program and Sunsets PINK Nation
February 27, 2023  |  Retail

Lingerie sector mainstay Victoria’s Secret is starting 2023 aggressively, first completing its acquisition of digital-first brand Adore Me in January and now announcing a pilot for its new...

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Grubhub Says Retaining Restaurant Customers About Data and Rewards
Grubhub Says Retaining Restaurant Customers About Data and Rewards
February 17, 2023  |  Data

As Grubhub sees it, digitally-minded restaurants need to focus on engagement if they’re going to succeed. In an interview with PYMNTS, Kate Green, vice president, restaurant...

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Firms Hope to Win With Receipt Data Solutions but Implementation Issues Abound
Firms Hope to Win With Receipt Data Solutions but Implementation Issues Abound
January 25, 2023  |  Innovation

Leveraging the full value of item-level receipt data in a simple, secure way enables financial institutions (FIs), FinTechs and merchants to provide the rich, seamless commerce...

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Digital Transformation Shows Retail Store Payment Preferences Split by Geography
Digital Transformation Shows Retail Store Payment Preferences Split by Geography
December 16, 2022  |  Retail

New research found payment innovation is seen as increasingly critical to long-term retail store growth. Introducing new and better payment choices for their customers is...

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Restaurants Tap New Rewards Programs to Drive Deeper Consumer Loyalty
Restaurants Tap New Rewards Programs to Drive Deeper Consumer Loyalty
December 13, 2022  |  Loyalty & Rewards

As restaurants compete for consumers’ loyalty, many are looking beyond the typical earn-and-burn rewards programs. For instance, Starbucks, the largest restaurant company in the world,...

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Half of All Diners Choose Restaurants Based on Recommendations
Half of All Diners Choose Restaurants Based on Recommendations
December 12, 2022  |  Consumer Insights

When consumers are trying out new restaurants, friends and acquaintances’ first-hand reports are key. For the latest edition of PYMNTS’ Restaurant Digital Divide study, “The...

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Study Shows Restaurants See Metaverse as New Loyalty Play
Study Shows Restaurants See Metaverse as New Loyalty Play
July 13, 2022  |  Loyalty & Rewards

Technology has become woven into the fabric of our daily lives so quickly that many common verbs have picked up entirely new meanings. While shopping...

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PYMNTS Intelligence: Restaurants Must Lean Into Digital Loyalty Programs
PYMNTS Intelligence: Restaurants Must Lean Into Digital Loyalty Programs
June 29, 2022  |  Restaurant innovation

The pandemic has forced retail businesses of all types, including restaurants, to quickly adapt to a new normal defined by digital-first consumers who spend more...

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