SessionM, a customer loyalty and engagement platform, has teamed up with food ordering platform Olo for new loyalty and discount offers within Olo, according to...
Despite reports to the contrary, customer loyalty is not quite as dead as it has been advertised to be. A recent study by American Express...
With the help of mobile order-ahead technology, diners can make their selections at quick-service restaurants (QSRs) before stepping into a physical location. These apps, however,...
In Canada, credit cards hold sway, the preferred method of payment across any number of settings. Here’s why paying with credit has been a long-term...
Call it the market of one. In the age of connectivity, when mobile devices have meant a sea change in how we dine (how we...
In a bid to increase loyalty, merchants are driving innovations in their stores. To that end, some brick-and-mortar retailers have begun to offer rewards programs...
Airlines are not quite the inventors of the points-based loyalty model, but they do perhaps deserve credit, historically speaking, for perfecting the art form. Points are...
In the digital world, loyalty can work as a differentiator, a way to keep consumers amid fierce competition from many merchants. But loyalty also comes...
When it comes to managing Black Friday crowds, it’s all about getting customers checked out quickly. That’s prompting some retailers, including Gap Inc., to customize...