Sections
loyalty
Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.
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Loyalty & RewardsConsumers Sour On Travel Rewards Cards
After spending years fine-tuning travel reward cards, banks have found that the coronavirus pandemic...
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Voice ActivationWhy 7-Eleven Is Betting On Voice Commerce To Keep Customers...
7-Eleven rocked the world of customer loyalty this week, which should be no surprise...
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Next-Gen AP AutomationDeep Dive: How FI-FinTech Partnerships Power Businesses’ AP Cost Savings
Businesses must purchase various supplies and services to power their operations, but they often...
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Restaurant innovationHow Customer Reviews Provide Lifeblood For Restaurant Operations
How Customer Reviews Provide Lifeblood To Restaurant Operations Details gleaned online — including menus...
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Restaurant innovationHow Hot Head Burritos Is Addressing COVID-19 By Reassessing Customer...
Bringing back guests who’ve had a less-than-satisfactory restaurant experience has taken a whole new...
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Mobile Order AheadHow Fake Reviews Undermine Restaurants’ COVID-19 Responses
A third of consumers refuse to order from a restaurant that rates less than...
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RetailBlackhawk CEO: How Digital Payments Will Drive New Retail Engagement...
Motivating a change in consumers or retailers is not always easy work, a reality...
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Restaurant innovationWhat The Restaurant Industry Needs To Serve Up Next
The restaurant industry is in a state of massive flux, with almost all on-site...
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Digital PaymentsWhy WSFS Bank Is Relying On QR Codes, Mobile Messaging...
The COVID-19 pandemic is leading consumers to embrace digital banking, with community banks reporting...
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Digital PaymentsWSFS Bank: Plain Vanilla Digital Banking Won't Cut It Any...
The new coronavirus had an immediate and profound effect on the financial services industry,...
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Payments InnovationNEW DATA: Better Customer Service Could Sway 3 in 10...
There is a growing list of things millennials have seemingly been blamed for rendering...
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Digital PaymentsImproving Conversions While Navigating The Great Digital Shift
When the pandemic is over, there will be thousands of books written about the...
