loyalty

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.
Durbin Sets Sights on Frequent Flyer Rewards and Takes CCCA Battle to the Skies
Durbin Sets Sights on Frequent Flyer Rewards and Takes CCCA Battle to the Skies
October 31, 2023  |  Loyalty & Rewards

The fight over the Credit Card Competition Act (CCCA) has taken to the skies. This week, Sens. Dick Durbin, D-Ill., and Roger Marshall, R-Kan., who...

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Leatherman on Why Premium Products Need Loyalty Programs
Leatherman on Why Premium Products Need Loyalty Programs
October 26, 2023  |  Retail

Loyalty programs have become ubiquitous, creating a crowded marketplace. Given this landscape, how can a brand introduce its loyalty solution and differentiate itself?  The answer...

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J.P. Morgan Payments and Sephora Talk Tap-to-Pay and the Endless Aisles of Omnichannel Commerce
J.P. Morgan Payments and Sephora Talk Tap-to-Pay and the Endless Aisles of Omnichannel Commerce
October 23, 2023  |  Payment Methods

Not long ago, mobile commerce was more of a dream than a reality. Mobile payments in-store meant pairing a clunky terminal solution with a payment...

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Why Retailers Throw Curveballs at Returns in Hopes of Loyalty 
Why Retailers Throw Curveballs at Returns in Hopes of Loyalty 
October 16, 2023  |  Retail

“Ugh — I really don’t want to have to return it,” every consumer has thought to themselves at some point. According to the National Retail...

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Food Chains Tap Robots to Streamline Meal Prep Amid Quality Concerns
Food Chains Tap Robots to Streamline Meal Prep Amid Quality Concerns
October 04, 2023  |  ResTech

From robotic grills, faster blenders and drone delivery, restaurants across the globe are turning to automation to tackle rising labor costs, improve efficiency and boost...

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Restaurants Leverage QR Codes to Integrate Digital and Physical Channels
Restaurants Leverage QR Codes to Integrate Digital and Physical Channels
October 02, 2023  |  ResTech

From loyalty rewards redemption to order pickup to mobile downloads, restaurants are using QR codes to accomplish a wide range of their digital goals in...

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Did Fenty Beauty Just Tap Into Ulta’s Loyal Customer Network?
Did Fenty Beauty Just Tap Into Ulta’s Loyal Customer Network?
October 02, 2023  |  Retail

Figure out your DNA — that’s the secret to sales when landing on the shelves of retail spaces like Sephora and Ulta Beauty, according to...

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Instant Digital Tip Access Offers Hospitality Industry Retention Solution
Instant Digital Tip Access Offers Hospitality Industry Retention Solution
September 14, 2023  |  Digital Payments

The travel and hospitality industry is experiencing a resurgence in revenue as it emerges from the impact of the COVID-19 pandemic. And to enhance the...

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Domino’s Rewards Launch Takes Shots at Dunkin’, Others
Domino’s Rewards Launch Takes Shots at Dunkin’, Others
September 12, 2023  |  Loyalty & Rewards

Domino’s Pizza is putting its rivals in its crosshairs with the latest iteration of its loyalty program. On Tuesday (Sept. 12), the quick-service restaurant (QSR) giant,...

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