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Front Desk and Help Desk Are Now Manned by AI

Front Desk and Help Desk Are Now Manned by AI
Front Desk and Help Desk Are Now Manned by AI
February 27, 2026  |  artificial intelligence

The corporate front desk and the internal help desk are becoming faster, smarter and always on. New data from RingCentral and ServiceNow shows AI systems...

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InComm Payments and SKUx Launch Blockchain Aid Payments Platform
InComm Payments and SKUx Launch Blockchain Aid Payments Platform
February 27, 2026  |  Partnerships / Acquisitions

InComm Payments and SKUx announced Friday morning (Feb. 27) a strategic partnership to improve how digital payments are distributed for humanitarian aid and other applications...

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Making Digital Payments Feel Human Is Next Competitive Edge
Making Digital Payments Feel Human Is Next Competitive Edge
February 27, 2026  |  Digital Payments

Watch more: What’s Next in Payments With Paymentus’ Nicole Haskins Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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One-Third of Millennials Now Rely on Gig Payments and Tips as Primary Income
One-Third of Millennials Now Rely on Gig Payments and Tips as Primary Income
February 27, 2026  |  Gig Economy

Nearly one-third of millennials depend on transactional payouts from gig work and tips as their main source of income, replacing traditional paychecks with a piecemeal...

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Grocery Battle Shifts to Loyalty as Walmart Dominates and Amazon Expands Digital
Grocery Battle Shifts to Loyalty as Walmart Dominates and Amazon Expands Digital
February 27, 2026  |  Retail

When it comes to the Amazon-Walmart competition, grocery has become a key battleground. Why? It’s the closest thing U.S. retail has to a weekly subscription....

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Mastercard: Small Business Growth Hinges on Using Tech Better, Not Chasing Trends
Mastercard: Small Business Growth Hinges on Using Tech Better, Not Chasing Trends
February 27, 2026  |  SMBs

Watch more: What’s Next In Payments With Mastercard’s Mark Barnett Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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Figure Doubles Consumer Loan Volume and Adds Auto Lending
Figure Doubles Consumer Loan Volume and Adds Auto Lending
February 26, 2026  |  Earnings

Blockchain-native capital marketplace Figure Technology Solutions saw its Consumer Loan Marketplace volume double year-over-year in the fourth quarter. Get the Full Story Complete the form...

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Klarna Hits 9 Million Daily Users as New Bank Features Take Hold
Klarna Hits 9 Million Daily Users as New Bank Features Take Hold
February 26, 2026  |  financial apps

Klarna said Wednesday (Feb. 25) that the number of people using its app on a daily basis rose by 53% over the past year and...

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The RealReal Expands AI Push as Luxury Buyers Spend More
The RealReal Expands AI Push as Luxury Buyers Spend More
February 26, 2026  |  Retail

The RealReal’s latest earnings message is less about a single quarter’s sales tally and more about how the luxury reseller thinks artificial intelligence can rewire...

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