omnichannel commerce

Retailers Embrace the Power of Hyper-Personalization
Retailers Embrace the Power of Hyper-Personalization
January 27, 2025  |  retail

In today’s retail environment, hyper-personalized customer experiences are essential for driving digital engagement and customer loyalty. With concerns over fraud and the need to stay...

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Retail Pharmacies Rethink Product Lockdowns as Digital Solutions Aim to Fix Security
Retail Pharmacies Rethink Product Lockdowns as Digital Solutions Aim to Fix Security
January 24, 2025  |  Retail

As retail pharmacies like Walgreens move toward ending product lockdowns, the decision reflects a change in consumer behavior and a response to rising security concerns....

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Amazon Launches Retail Ad Service to Compete With Walmart Connect
Amazon Launches Retail Ad Service to Compete With Walmart Connect
January 16, 2025  |  Retail

Amazon has launched its Retail Ad Service, a new platform designed to help retailers easily incorporate targeted advertising into their digital storefronts. Powered by Amazon...

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Beyond Shopping: Malls Seek New Life as Dynamic Destinations
Beyond Shopping: Malls Seek New Life as Dynamic Destinations
January 03, 2025  |  News

Paco Underhill is a name synonymous with the evolution of retail spaces, particularly malls. As an environmental psychologist, retail consultant and the author of “Why...

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Retail’s Gen Z Playbook: Bridging the Digital Divide In-Store
Retail’s Gen Z Playbook: Bridging the Digital Divide In-Store
January 03, 2025  |  Retail

While Amazon and Walmart take a breather and process a fresh influx of returns, we thought we’d take a look into the interplay between online...

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Nike’s Mission to Return to Profitability: Reignite Its Legacy
Nike’s Mission to Return to Profitability: Reignite Its Legacy
December 19, 2024  |  Earnings

Nike’s journey back to profitability, spearheaded by a reinvigorated leadership team, marks a pivotal moment in the company’s storied history. With a new CEO at...

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CarMax Leverages Omnichannel Strategy to Drive Customer Experience
CarMax Leverages Omnichannel Strategy to Drive Customer Experience
December 19, 2024  |  Earnings

While CarMax reported solid third-quarter results Thursday (Dec. 19), including a 5.4% increase in retail used unit sales and a 6.3% rise in wholesale unit...

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Microsoft’s AI Vision Eyes Online Shopping Carts
Microsoft’s AI Vision Eyes Online Shopping Carts
December 13, 2024  |  artificial intelligence

Microsoft handed its artificial intelligence (AI)- powered assistant a pair of digital eyes, letting it peek over users’ shoulders as they browse the web and...

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GameStop Faces Declining Sales and Digital Transition Challenges
GameStop Faces Declining Sales and Digital Transition Challenges
December 11, 2024  |  Earnings

GameStop, once a dominant force in the gaming retail industry, is facing some challenges as it adjusts to the rise of digital distribution and changing...

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