Payments Intelligence

21% of Financially Stressed Grocery Shoppers Use Digital Wallets
21% of Financially Stressed Grocery Shoppers Use Digital Wallets
October 20, 2026  |  Consumer Insights

Grocery shoppers under financial pressure are spending more per purchase, giving retailers an opportunity to help households manage bigger bills with more flexible ways to...

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Credit Unions Could Win Younger Members Through Payments
Credit Unions Could Win Younger Members Through Payments
October 19, 2026  |  Cryptocurrency

Credit unions could find a more receptive audience for digital currencies by offering members something they already recognize: a digital wallet. That’s the opportunity outlined...

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More Than Two-Thirds of Firms Lose or Delay Revenue When Payments Fail
More Than Two-Thirds of Firms Lose or Delay Revenue When Payments Fail
October 12, 2026  |  B2B Payments

A failed payment can look small on a transaction screen. For the business waiting on the money, the effects can spread fast. Revenue gets delayed,...

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Pay-by-Bank Could Win 32% of Bill Payments With the Right Incentives
Pay-by-Bank Could Win 32% of Bill Payments With the Right Incentives
October 12, 2026  |  Payment Methods

Digital bank customers are more willing than the broader banking population to move transactions to Pay by Bank when the payment method comes with discounts...

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Insurers Lead on Billing but Still Miss What Policyholders Want
Insurers Lead on Billing but Still Miss What Policyholders Want
October 08, 2026  |  B2B Payments

Property and home insurers have the best billing and payment scores of any industry PYMNTS Intelligence studied this year. They also have one in four...

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Higher Prices Are Splitting Consumers Into Three Camps
Higher Prices Are Splitting Consumers Into Three Camps
October 08, 2026  |  Consumer Insights

Americans facing higher bills are taking three different approaches to their paychecks, and the largest group is still holding spending steady or increasing it. That...

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Consumers Get Choosier About Credit
Consumers Get Choosier About Credit
October 07, 2026  |  Consumer Finance

Consumer credit is still growing, but consumers eased off the form of borrowing they can adjust most readily from month to month. Federal Reserve data...

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AI Agents Turn Permission Into Payments’ New Control Point
AI Agents Turn Permission Into Payments’ New Control Point
October 07, 2026  |  Artificial Intelligence

Agentic commerce is creating a new transaction type before the payments industry has fully created the rules for accepting it. While payment stacks have become...

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The Fed and PYMNTS Intelligence Agree: Stablecoins Have a Demand Problem
The Fed and PYMNTS Intelligence Agree: Stablecoins Have a Demand Problem
October 06, 2026  |  Blockchain

Stablecoins have spent the past year and a half acquiring nearly everything an emerging payments technology is supposed to need to go mainstream. Clearer regulation,...

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