Sections
Paytronix
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3.1KRestaurant innovationWhy The Food Industry Has To Change What It Brings To The Dining Table
For a consumer, the most important deciding factor in picking a place to eat pre-pandemic was pretty simple — which was offering...
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1.3KRestaurant innovationLess Contact Is More In Order-To-Eat Space
Fear is a motivator, and if there’s one thing people are afraid to touch in a post-pandemic world, it’s whatever other people...
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1.9KResTechPartnering Helped Restaurants Meet Demands During Pandemic
Business survival amid the global pandemic has been a challenge but some brands were able to leverage the situation by tapping technology...
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1.9KRestaurant innovationDeep Dive: Contactless Payments And Touch-Free Ordering: How QSRs Are Reopening Their Storefronts
Approximately 30,000 U.S. restaurants have permanently shuttered operations, and more than 110,000 anticipated closing their doors in April, according to recent estimates...
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3.4KRestaurant innovationCurry Up Now On Its Contactless Approach To Reopening
Redesigning restaurant layouts and creating a touch-free environment are about to become non-negotiable for quick-service restaurants (QSRs) across America as they prepare...
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5.1KRestaurant innovationAs States Reopen, QSRs Are Learning What Consumers Need To Feel Safe
Restaurants operators are being met with unprecedented economic fallout from the ongoing COVID-19 pandemic as they have been forced to get by...
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5.1KLoyalty & RewardsWhy Cultivating Customer Loyalty Has Become The Crucial Commerce Capability
Consumers are thinking about their commerce experience through an entirely different and largely safety-focused lens in a way they never have before....
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2.6KResTechPaytronix Closes $10M Funding Deal Led By Great Hill
Customer loyalty and FinTech Paytronix has secured $10 million in new funding led by Great Hill Partners and the company’s Co-founders Matt...
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4.1KRestaurant innovationOrder-To-Eat Innovations For Post-Pandemic World
Along with yummy dishes, restaurants are also putting new tech investments on the menu as they re-engineer for post-pandemic business. Drive-thru dining,...
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9.1KCoronavirusBuilding A Base Of True Capital
Noting that customer loyalty was a critical factor for restaurants that survived the 2008 market crash, Paytronix CEO Andrew Robbins told PYMNTS,...
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6.7KRestaurant innovationHow COVID-19 Is Accelerating Drive-Thru Upgrades
Quick-service restaurants (QSRs) competing in an already tight space have been under increasing pressure to differentiate their brands and enhance business operations...
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2.0KRestaurant innovationSchlotzsky’s On Boosting Profitability At The Drive-Thru
Quick-service restaurants are scrambling to accommodate off-premise food orders as dine-in areas close to slow COVID-19. But for the 20 percent of...
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6.5KRestaurant innovationSchlotzsky’s: When You Can’t Dine-In Then Drive-Thru
The drive-thru, which captured 70 percent of quick service restaurants’ (QSRs’) total sales in 2018, has become a critical focal point as...
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5.8KRetailWhat Restaurants Will Serve When What’s Next Is Eating Out
Necessity, it is often said, is the mother of invention — and these days, it is an aphorism that restaurateurs are seeing...
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2.3KCoronavirusPaytronix Helps Restaurant Hum With Takeout, Delivery During Pandemic
Restaurant loyalty firm Paytronix was key in helping Zukku Sushi adapt to using a ghost kitchen and keep its three locations humming...
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3.4KRetailPaytronix Offers Toast Eateries Online Ordering Integration
With the widespread closing of restaurants due to the COVID-19 pandemic, the pressure is on for eateries to come up with ways...
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19.4KCoronavirusRestaurant Operators On Life Before, During And After COVID-19
Restaurants are tough businesses to operate, even in the best of times — 60 percent fail within their first year, and 80...
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7.7KPayment MethodsPaytronix Urges Restaurants To Use Gift Cards To Boost Loyalty, Sales
Customer loyalty and FinTech Paytronix wrote a blog post about the benefits of gift cards for restaurants, which can help ease the...
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2.7KCoronavirusPaytronix Shares Customer Outreach Practices For Businesses
Customer engagement and loyalty company Paytronix is sharing helpful business practices to use to reach out to customers during the coronavirus outbreak...
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1.7KRestaurant innovationOrder-To-Eat Works Smart, Keeps It Tasty
As the first earth-shaking pandemic of the 21st century puts all businesses on dangerous footing, the timing of major breakthroughs in scalability...
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3.4KRestaurant innovationDeep Dive: Why Technology-Forward Restaurants Are Adopting Digital POS, Menu Management Software
The COVID-19 pandemic is disrupting dining trends, and restaurants need to prepare for restored and enhanced table service operations once COVID-19 containment and response efforts...
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1.8KRestaurant innovationBamboo Asia On Strategies, Digital Tools To Streamline Fast-Casual Operations
Keeping multiple restaurant locations well-supplied with ingredients requires precise understandings of different venues’ needs and careful logistics coordination. Inability to track and...
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4.8KRestaurant innovationHow The Cloud Keeps Restaurant Inventory Less Cloudy
Keeping multiple restaurant locations well-supplied with ingredients requires precise understandings of different venues’ needs and careful logistics coordination. Inability to track and...
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2.3KMobile Order AheadWhy Intuitive Apps Require More Than Slick Interfaces
Ordering apps have become ubiquitous among large quick-service restaurants (QSRs), making it difficult to stand out from the pack. But one complication...
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1.9KPoint of SaleSkip And Paytronix Team Up On Mobile Checkout, Loyalty Incentives
Cloud point of sale and mobile checkout company Skip has teamed up with guest experience platform Paytronix Systems to beef up shopper...
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3.6KRestaurant innovationQdoba, Paytronix Team To Bolster Customer Experience
Qdoba Mexican Eats is launching its long-standing rewards program with a new platform, Paytronix Systems, the eatery announced this week in an...
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4.2KRestaurant innovationHow Order To Eat (OTE) Is Transforming Restaurant Real Estate
Order to Eat (OTE) is changing the recipe of how restaurants work, and even what they look like. In the February 2020...
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1.7KRestaurant innovationDeep Dive: Cloud Inventory Management Can Solve Back-of-House Woes
Inventory management is a constant struggle for many businesses, particularly QSRs. It is difficult to accurately forecast how much inventory is necessary...
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3.6KRestaurant innovationHow Ghost Kitchens Keep Digital Ordering Alive
Quick delivery times no longer impress diners, who see it as table stakes — restaurants battling in today’s market need compelling delivery...
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5.3KRestaurant innovationZoku Sushi: Ghost Kitchens Are Key To Winning The Delivery Wars
Quick service restaurants (QSRs) are trimming store sizes and shifting priorities onto fulfilling digital orders as quickly and smoothly as possible. Staff...
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7.6KResTechHelping Restaurants Adjust To Their New Tech-Based Reality
Restaurants face major change. Mobile ordering, contactless NFC payments, ordering kiosks and delivery options have all started to take hold, forcing restaurants...
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1.9KRestaurant innovationSmart Kiosks: The Key To QSR Loyalty?
It’s among the most successful businesses in human history, but even mighty McDonald’s can make a colossal blunder. People were not lovin’...
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7.8KRestaurant innovationCustomer-Facing Technologies Spice Up The QSR Space
Three words are driving dramatic technological changes in the fast food space: quality, convenience and speed. QSR customers expect quality food and...
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5.4KRestaurant innovationAdopting Technology Without Eclipsing Human Interaction
Using tech to draw diners closer was once something that Boston-based Clover Food Lab resisted. In the latest Order To Eat Tracker,...
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6.0KRestaurant innovationClover Food Lab’s Secret Sauce To Boosting Mobile Ordering
Living up to their names, fast-casual and quick-service restaurants (QSRs) are embracing innovative technologies to help drive sales in the increasingly competitive...
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3.5KNewsSamsung’s Neon, 2020 Trendlines, Faster Payments Top This Week’s News
It’s the end of the first workweek of the decade, and the PYMNTS Weekender is here to make sure you didn’t miss...
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7.7KPayments Innovation2020 To Mark A Turning Point At The Point of Sale
The end of one decade, the beginning of another. Might the coming year be marked by innovation at the point of sale...
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5.9KRestaurant innovationWhere Consumers Will Eat On New Year’s Eve
It’s that time of year when restaurants must shine and make some serious scratch. We are not just talking about the holiday...
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4.9KRestaurant innovationUnwrapping Chipotle’s Evolving Digital Ordering Strategy
Fast-casual chain Chipotle Mexican Grill became one of the first major restaurant brands to pioneer the mobile ordering experience in 2008. Since...
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7.4KRestaurant innovationInside Chipotle’s Decade Of Digital-First Ordering Innovation
A convenient and seamless ordering experience from online and mobile channels is essential for restaurant customers. Quick-service restaurants (QSRs) have heard the...
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4.7KRestaurant innovationTrending: Malibu Poke Gets Personal With Facial Recognition To Order, Pay
U.S. consumers are increasingly turning to digital technology to place food orders. A recent study found online food delivery orders increased nearly...
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4.5KRestaurant innovationWhen Restaurant Tech Sees Your Face And Identifies Your Taste
Facial recognition tech could give the old restaurant axiom “service with a smile” a whole new meaning, by allowing customers to reorder...
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6.1KRestaurant innovationDeep Dive: Third-Party Delivery Apps Face Growth Challenges
Third-party delivery apps such as DoorDash, Grubhub and Uber Eats are in high demand as customers seek to enjoy meals from their...
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3.9KRestaurant innovationTaco Bell’s Strategy To Help Customers Own Their Ordering Experiences
In the quick-service restaurant (QSR) space, sometimes the best combos aren’t on the menu. With consumers’ ordering preferences getting increasingly digital, many...
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3.5KLoyalty & RewardsPaytronix Boosts Loyalty, Order And Delivery Features For Restaurants
Restaurant loyalty software platform Paytronix Systems rolled out upgrades at PXUX 2019, its annual user group meeting, the company said in a...
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5.9KRestaurant innovationInside Taco Bell’s Omnichannel Overhaul
The latest figures from the National Restaurant Association paint a promising picture for the U.S. restaurant market. Overall, restaurant sales are on...
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4.2KRestaurant innovationDeep Dive: QSRs Find Their Voice
More than one-quarter of all U.S. consumers who own voice-activated devices have used them to order food. These consumers commonly rely on...
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3.6KRestaurant innovationMobile Loyalty Success Hinges On More Than Just Points
Last week, Grubhub announced its new loyalty program, a rewards aggregator called “Perks.” Grubhub offers deals from participating restaurants like Taco...
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5.6KRestaurant innovationHow Domino’s Works To Deliver On Customer Loyalty
An unsatisfying restaurant ordering experience can turn long-term customers into last-time patrons. So how can restaurants know which tech and services will...
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6.2KRestaurant innovationInside Domino’s Data Strategy For Driving Customer Loyalty
Technology is an essential ingredient that connects consumers with their favorite food brands. Whether they have a hankering for burgers, pizza, tacos...
