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77% of Restaurant Customers Say a Friendly Waitstaff Is Nonnegotiable
77% of Restaurant Customers Say a Friendly Waitstaff Is Nonnegotiable
June 15, 2022  |  Restaurant innovation

Proper staffing plays an important role in restaurant customer satisfaction. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

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PYMNTS Intelligence: How Digital Ordering Demands Are Changing the Face of the Restaurant Industry
PYMNTS Intelligence: How Digital Ordering Demands Are Changing the Face of the Restaurant Industry
June 15, 2022  |  Restaurant innovation

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Capriotti’s on Leveraging an Omnichannel Approach to Keep Customers Engaged
Capriotti’s on Leveraging an Omnichannel Approach to Keep Customers Engaged
June 14, 2022  |  Restaurant innovation

In the "Order To Eat Tracker," Capriotti’s Sandwich Shop’s David Bloom tells PYMNTS how he's merged marketing and ordering technology to personalize the customer experience.

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Restaurants Align Marketing, Ordering Tech to Stay Ahead of Customer Preferences
Restaurants Align Marketing, Ordering Tech to Stay Ahead of Customer Preferences
June 13, 2022  |  Restaurant innovation

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The Data Point: 65% of ‘Grab-and-Go’ Restaurant Clients Have a Taste for Digital Wallets
The Data Point: 65% of ‘Grab-and-Go’ Restaurant Clients Have a Taste for Digital Wallets
June 09, 2022  |  ResTech

Are you a “grab-and-go” restaurant customer, favoring whatever’s fastest? Perhaps you’re more of a “dine-in” fan who prefers the full tableside experience. Maybe you’re the...

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Restaurants Tinker With Tech Recipe to Balance Efficiency and Personal Service
Restaurants Tinker With Tech Recipe to Balance Efficiency and Personal Service
June 08, 2022  |  Loyalty & Rewards

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‘Dark Kitchen’ Brands Still Need to Focus on Virtual Hospitality
‘Dark Kitchen’ Brands Still Need to Focus on Virtual Hospitality
May 23, 2022  |  Loyalty & Rewards

With the rise of digital ordering, many of today’s restaurant customers no longer expect to have an in-person relationship with all the brands they purchase...

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Today in Food Commerce: Tesco Trials in-Store Co-Working Space; Swiggy to Acquire Dineout
Today in Food Commerce: Tesco Trials in-Store Co-Working Space; Swiggy to Acquire Dineout
May 13, 2022  |  Commerce

Today in food commerce, leading United Kingdom grocer Tesco brings flexible office space into one of its stores, while Swiggy plans to buy Dineout. Plus,...

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PYMNTS AM Radar: Twitter on Hold; Crypto Lightning; Cash Flow Magic; Soup to Nuts; ICYMI
PYMNTS AM Radar: Twitter on Hold; Crypto Lightning; Cash Flow Magic; Soup to Nuts; ICYMI
May 13, 2022  |  Acquisitions

Today is Friday, May 13. Friday the 13th is known as an unlucky day in western superstition and is also the premise of the slasher...

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