personalization

Cost Isn’t the Real Reason Consumers Bail on Retail Subscriptions
Cost Isn’t the Real Reason Consumers Bail on Retail Subscriptions
August 03, 2023  |  Subscription Commerce

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Starbucks Taps Digital Menus to Personalize the In-Restaurant Experience
Starbucks Taps Digital Menus to Personalize the In-Restaurant Experience
August 01, 2023  |  Earnings

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Loop CEO Says Returns Experience Now Drives Brand Loyalty
Loop CEO Says Returns Experience Now Drives Brand Loyalty
August 01, 2023  |  eCommerce

It’s nothing new, customers expect a straightforward and no-cost returns process. The option to change their minds about an item or rectify their dissatisfaction without...

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What Card-Linked Offers Have Been Missing
What Card-Linked Offers Have Been Missing
July 28, 2023  |  Data

Eric Dean, head of platform partnerships at Banyan, told PYMNTS that flexibility must govern marketing programs as merchants and financial institutions (FIs) seek to streamline...

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Chipotle Looks to Personalization to Boost Rewards Members’ Engagement
Chipotle Looks to Personalization to Boost Rewards Members’ Engagement
July 26, 2023  |  Earnings

As Chipotle looks to grow its already significant base of loyal customers, the brand is turning to personalized messaging to boost engagement.  Get the Full...

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Qualcomm and Meta Collaborate to Bring Gen AI on Devices
Qualcomm and Meta Collaborate to Bring Gen AI on Devices
July 18, 2023  |  artificial intelligence

Qualcomm Technologies is collaborating with Meta to make available Llama 2-based artificial intelligence (AI) implementations on smartphones and PCs. Get the Full Story Complete the form to...

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Bridge Millennials Have Become Restaurants’ Digital Diners
Bridge Millennials Have Become Restaurants’ Digital Diners
July 18, 2023  |  Connected Economy

As consumers across the board slowly increase their engagement with restaurants’ eCommerce options, bridge millennials — those between their mid-thirties and mid-forties — are leading...

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Brands Are Turning to Virtual Shopping to Measure Event Impact 
Brands Are Turning to Virtual Shopping to Measure Event Impact 
July 13, 2023  |  Retail

During the summer, when outdoor events are in demand, retailers are embracing virtual experiences. It’s not because they can’t stand the heat but because while...

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Cybersecurity Is Driving Banks to the Cloud
Cybersecurity Is Driving Banks to the Cloud
July 03, 2023  |  Digital Banking

Digital banking quickly became standard for consumers nationwide as the pandemic cemented a shift to mobile that had been years in the making. Consumers expect...

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