PYMNTS Intelligence

US Interest in Pure-Play eCommerce Drops 28% in 3 Years

US Interest in Pure-Play eCommerce Drops 28% in 3 Years
US Interest in Pure-Play eCommerce Drops 28% in 3 Years
August 07, 2024  |  Retail

As the early stages of the pandemic become more distant history, consumers are becoming less and less interested in purely digital retail journeys.   Get...

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Fed Data Shows 9.1% of Credit Card Balances Hit Delinquency Status This Year
Fed Data Shows 9.1% of Credit Card Balances Hit Delinquency Status This Year
August 06, 2024  |  Consumer Finance

Delinquency rates are unchanged, at least in the second quarter. But debt is still rising, indicating the pressures of recent and continued spending on credit...

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86% of Shoppers Don’t Want In-Store Voice Assistants
86% of Shoppers Don’t Want In-Store Voice Assistants
August 06, 2024  |  Consumer Insights

Consumers may be beginning to use voice artificial intelligence (AI) assistants for online shopping, but they would like to keep this technology out of brick-and-mortar...

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8 in 10 Execs Have Lost Business Due to Payment Errors
8 in 10 Execs Have Lost Business Due to Payment Errors
August 06, 2024  |  B2B Payments

The business-to-business (B2B) payments sector is undergoing a transformation as traditional manual processes strain business relationships. Get the Full Story Complete the form to unlock...

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53% of Grocery Shoppers Are More Loyal to Merchants Than Products
53% of Grocery Shoppers Are More Loyal to Merchants Than Products
August 05, 2024  |  Consumer Insights

As consumers weigh a wide range of factors when deciding where to make purchases, PYMNTS Intelligence finds that grocery shoppers tend to be motivated by...

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Three-Quarters of Banks Face Digital Banking Infrastructure Issues
Three-Quarters of Banks Face Digital Banking Infrastructure Issues
August 05, 2024  |  Digital-First Banking

The banking industry is experiencing a seismic shift as agile, digital-native FinTechs capture an ever-growing share of the market. Burdened by outdated technology, traditional financial...

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New Data: Half of Consumers Would Switch Merchants for Access to Card-Linked Installments
New Data: Half of Consumers Would Switch Merchants for Access to Card-Linked Installments
August 05, 2024  |  Consumer Payments

Consumers are interested in options that help them manage their finances better. Many are turning to pay later plans for this reason. Installment plans linked...

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Paycheck-to-Paycheck Consumers More Than Twice as Likely to Use BNPL
Paycheck-to-Paycheck Consumers More Than Twice as Likely to Use BNPL
August 02, 2024  |  Buy Now Pay Later

As shoppers look for financial tools to help them manage their budgets, those who are struggling to make ends meet are more likely to adopt...

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A Global Look at Real-Time Payments Adoption
A Global Look at Real-Time Payments Adoption
August 02, 2024  |  Real-Time Payments

The global demand for real-time payments continues along an upward trajectory. Nations on every continent are taking steps to accelerate transactions for both consumers and...

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