PYMNTS Intelligence

Gen AI Turns Bank Chatbots Into Financial Advisors

Gen AI Turns Bank Chatbots Into Financial Advisors
Gen AI Turns Bank Chatbots Into Financial Advisors
December 22, 2023  |  Artificial Intelligence

The banking industry is undergoing a transformative shift fueled by advanced artificial intelligence technology, transforming financial chatbots into adept problem-solvers along the way. Get the...

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6 in 10 Subscription Merchants Drive Conversion With ‘Buy Buttons’
6 in 10 Subscription Merchants Drive Conversion With ‘Buy Buttons’
December 22, 2023  |  Subscriptions

As subscription merchants look to reduce transaction friction to increase conversion, the majority now offer “buy buttons.” Get the Full Story Complete the form to...

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Streaming Subscriptions Set Sights on New Monetization Opportunities
Streaming Subscriptions Set Sights on New Monetization Opportunities
December 22, 2023  |  Streaming

As streaming platforms evolved throughout the year, many leaders in the industry set their sights on ways to monetize their content beyond subscription fees and...

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BNPL and Digital Wallets High Priority for PayFacs and Marketplaces
BNPL and Digital Wallets High Priority for PayFacs and Marketplaces
December 22, 2023  |  Retail

Embedded payments can open the door to monetizing new revenue streams, deepening customer engagement and growing new lines of business. However, retail marketplaces, payment facilitators...

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Refund Features Keep Subscription Shoppers From Canceling
Refund Features Keep Subscription Shoppers From Canceling
December 22, 2023  |  Subscriptions

Understanding subscriber preferences is the lifeblood of subscription commerce — even more so in a digital economy. Subscription businesses that ignore this do so at...

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Consumers’ Digital Engagement Grows in 2023 as the Number and Frequency of Digital Activities Grow
Consumers’ Digital Engagement Grows in 2023 as the Number and Frequency of Digital Activities Grow
December 21, 2023  |  Connected Economy

There’s been a significant increase in digital engagement across all age groups and income brackets over the past year, PYMNTS Intelligence has found, with the...

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Boomers Embrace Digital to Catch Up With Kids and Grandkids
Boomers Embrace Digital to Catch Up With Kids and Grandkids
December 21, 2023  |  Connected Economy

  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

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Nearly 80% of Couples Share Bank Accounts to Streamline Household Finances
Nearly 80% of Couples Share Bank Accounts to Streamline Household Finances
December 21, 2023  |  Personal Finance

Balancing household budgets amid rising living costs is a widespread challenge. To streamline finances, individuals residing with partners or spouses are most likely to pool...

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