PYMNTS Intelligence

34% of Consumers Say the Pressure to Tip Is Out of Control

34% of Consumers Say the Pressure to Tip Is Out of Control
34% of Consumers Say the Pressure to Tip Is Out of Control
November 13, 2023  |  Consumer Finance

Imagine being at the checkout, set to pay for a snack you’ve just grabbed. Suddenly, the digital screen of the point-of-sale system lights up, suggesting...

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Lower Income Consumers Feel the Pressure of Weaker Labor Market
Lower Income Consumers Feel the Pressure of Weaker Labor Market
November 13, 2023  |  Economy

After two years of persistent inflation levels above wages, the economy of U.S. households is beginning to show signs of weakness, leaving consumers struggling to...

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The Legal Industry Is Ripe for the Adoption of AI
The Legal Industry Is Ripe for the Adoption of AI
November 13, 2023  |  Artificial Intelligence

Historical resistance to change In multiple ways, the legal industry is inherently resistant to disruptive change: It is bound by long-established ethical considerations, the sensitive...

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Nearly 35% of Hotel Guests Prompted to Tip Amid Shifting Gratuity Norms
Nearly 35% of Hotel Guests Prompted to Tip Amid Shifting Gratuity Norms
November 10, 2023  |  Consumer Payments

Inflation has emerged as a significant force in the economy, impacting consumers’ purchasing power and influencing various aspects of their daily interactions. One area where...

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1 in 3 Hospitality Workers Willing to Pay for Instant Tips 
1 in 3 Hospitality Workers Willing to Pay for Instant Tips 
November 10, 2023  |  Real-Time Payments

As restaurants and others in the hospitality space look for ways to boost retention, PYMNTS Intelligence reveals that instant tip payouts can go a long...

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4 in 10 BNPL Shoppers Use It at Least Once a Month
4 in 10 BNPL Shoppers Use It at Least Once a Month
November 10, 2023  |  BNPL

Buy now, pay later (BNPL) has gained popularity in recent years among consumers and merchants alike. Get the Full Story Complete the form to unlock...

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1 in 3 Consumers Would Use Online Bank Transfers for Rewards
1 in 3 Consumers Would Use Online Bank Transfers for Rewards
November 10, 2023  |  Loyalty & Rewards

Online bank transfers, also known as pay-by-bank transfers, can be used to pay recurring bills and are the third most frequently used for this purpose...

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Rural Consumers Shun Digital Healthcare Services
Rural Consumers Shun Digital Healthcare Services
November 10, 2023  |  Healthcare

The use of digital health and wellness tools has become increasingly important, proving particularly crucial in rural areas with limited brick-and-mortar healthcare facilities. Despite this,...

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