PYMNTS Study

Rather Than Build In-House Most US and UK Convenience Stores Outsource Payment Innovation
Rather Than Build In-House Most US and UK Convenience Stores Outsource Payment Innovation
July 21, 2023  |  Payments Innovation

What payment methods are being explored by retailers in the grocery, pharmacy and convenience store arenas? It depends, as these retailers have different needs that...

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Consumers Consider Pet Supply Subscriptions as Essential as Household Items
Consumers Consider Pet Supply Subscriptions as Essential as Household Items
July 20, 2023  |  Subscription Commerce

Even as subscription rates falter overall, the robust offerings of pet supply subscriptions — plus the emotional attachment to beloved pets — have bolstered the...

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Robo-Restaurants Are for the Boys
Robo-Restaurants Are for the Boys
July 20, 2023  |  Restaurant innovation

With automation increasingly catching on in the restaurant industry, PYMNTS research finds that men are twice as likely as women to have any interest in...

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FinTechs See Higher Money Mobility Scores but Lag in P2P Speed
FinTechs See Higher Money Mobility Scores but Lag in P2P Speed
July 20, 2023  |  Payment Methods

As FedNow finally coming online generates a mix of reactions, money mobility generally — and instant payments specifically — have never been more in the spotlight. While...

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At-Home Healthcare Maintaining Momentum Long After Pandemic All-Clear
At-Home Healthcare Maintaining Momentum Long After Pandemic All-Clear
July 20, 2023  |  Healthcare

Much as telemedicine has now become a routine triage tool, at-home healthcare is also expanding and innovating in a post-COVID world, as consumers gravitate to...

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DoorDash Beats Out Uber Eats and Grubhub in Food Delivery Race
DoorDash Beats Out Uber Eats and Grubhub in Food Delivery Race
July 19, 2023  |  Delivery

Much like other highly competitive sectors, the aggregator market is dominated by the top three leaders and then the rest when it comes to usage. A...

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Ghost Kitchen Customers Have a Need for Speed
Ghost Kitchen Customers Have a Need for Speed
July 19, 2023  |  Consumer Insights

Defenders of the ghost kitchen model overwhelmingly tout one key benefit — the speed that these virtual brands can offer. Get the Full Story Complete...

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The Virtual Doctor Will See You Now: 40% of Consumers Embrace Telemedicine
The Virtual Doctor Will See You Now: 40% of Consumers Embrace Telemedicine
July 19, 2023  |  Healthcare

First popularized as a replacement for in-person healthcare visits during the pandemic, telemedicine has since found a more permanent footing for patients. The steady rate...

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When It Comes to Proving Their Identity, 40% of Consumers Say Make It Easy
When It Comes to Proving Their Identity, 40% of Consumers Say Make It Easy
July 19, 2023  |  Digital Identity

As fraudsters grow more sophisticated, so too must the fraud defenses of eCommerce sites and other operators who sail the shark-infested waters of digital commerce....

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