PYMNTS Study

Nearly Half of US Consumers Cite Free Shipping as Key Feature When Choosing a Merchant

Nearly Half of US Consumers Cite Free Shipping as Key Feature When Choosing a Merchant
Nearly Half of US Consumers Cite Free Shipping as Key Feature When Choosing a Merchant
October 31, 2023  |  Retail

As inflationary pressures continue to impact household budgets, U.S. consumers are taking measures to trim their expenses and prioritize cost-saving shopping features when choosing a...

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Merchants Lean into New Subscription Features to Regain Consumers
Merchants Lean into New Subscription Features to Regain Consumers
October 31, 2023  |  Subscriptions

Most retail subscription products saw subscriber declines in the last year across demographic groups and subscription modalities, causing top providers to redouble efforts to regain...

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Restaurants’ Digital Transformation Hits a Snag
Restaurants’ Digital Transformation Hits a Snag
October 30, 2023  |  ResTech

As more of consumers’ daily routines are transformed by digital technologies, the restaurant industry’s digitization is actually taking a step back, PYMNTS Intelligence reveals. Get...

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Consumers Deplete Two-Thirds of Their Savings Every Four Years
Consumers Deplete Two-Thirds of Their Savings Every Four Years
October 30, 2023  |  Consumer Finance

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Musk’s X Sets Sights on Dating as Half of Urban Consumers Use Apps to Find Love
Musk’s X Sets Sights on Dating as Half of Urban Consumers Use Apps to Find...
October 30, 2023  |  Mobile

While social media apps remain the primary means for consumers to connect with friends and family online, the adoption of dating apps is growing at...

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Digital Payments Make Gains in Gaming But Cash Remains King
Digital Payments Make Gains in Gaming But Cash Remains King
October 27, 2023  |  Disbursements

As gaming enthusiasts seek the thrill of quick access to their rewards, a recent survey conducted by PYMNTS Intelligence sheds light on this evolving landscape....

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Consumers Blurring Lines Between In-Store and Online Grocery Shopping
Consumers Blurring Lines Between In-Store and Online Grocery Shopping
October 27, 2023  |  Retail

Consumers are buying their groceries both online and in-store, a phenomenon known as hybrid purchasing, and this reality is set to upend retailers’ strategies. According...

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Travel Drives Digital Engagement Growth Across Sectors
Travel Drives Digital Engagement Growth Across Sectors
October 27, 2023  |  Connected Economy

The digital transformation of economies is accelerating worldwide and reaching new heights. One of the major contributors to this acceleration is the travel and transportation...

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