PYMNTS Study

Saving Failed Payments Key to Securing Subscriber Lifetime Value
Saving Failed Payments Key to Securing Subscriber Lifetime Value
February 10, 2023  |  Subscriptions

New research has revealed a staggering gap in the number of subscription companies that track customer lifetime value, which ironically is one of the key...

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Supermarkets Lose Personal Care Customers to eCommerce Competition
Supermarkets Lose Personal Care Customers to eCommerce Competition
February 09, 2023  |  Retail

As consumers seek convenience, supermarkets lose personal care product sales to eCommerce, PYMNTS research shows. Get the Full Story Complete the form to unlock this...

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Inflation’s Driven 18M Consumers to Give Up on Buying a New Home
Inflation’s Driven 18M Consumers to Give Up on Buying a New Home
February 09, 2023  |  Real Estate

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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$277B in Insurance Payouts Sent Via Instant Payments in 2022
$277B in Insurance Payouts Sent Via Instant Payments in 2022
February 09, 2023  |  Disbursements

Nineteen percent of consumers received at least one insurance disbursement in 2022, and more of these roughly 49 million consumers are looking at instant payouts...

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Older Grocery Shoppers Much More Deal-Motivated Than Younger Counterparts
Older Grocery Shoppers Much More Deal-Motivated Than Younger Counterparts
February 08, 2023  |  Consumer Insights

As grocery shoppers rethink their spending, PYMNTS data shows older shoppers seek deals the most. Get the Full Story Complete the form to unlock this...

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CFOs Seek New Levels of Efficacy in 2023 Systems Investments
CFOs Seek New Levels of Efficacy in 2023 Systems Investments
February 08, 2023  |  Digital Payments

With all the digital transformation that took place across various systems during the first two years of the pandemic, more firms are now filling in...

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Falling Restaurant Traffic Prompts Renewed Focus on Personalized Rewards
Falling Restaurant Traffic Prompts Renewed Focus on Personalized Rewards
February 08, 2023  |  Loyalty & Rewards

Major restaurants are personalizing their loyalty rewards in an effort to combat falling traffic. Get the Full Story Complete the form to unlock this article...

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The Consumer Convenience Mandate: Why Kiosks Should Not Be Grocers’ Only Innovations
The Consumer Convenience Mandate: Why Kiosks Should Not Be Grocers’ Only Innovations
February 08, 2023  |  Retail

If consumers’ feelings are any indication, the immediate cost-cutting benefits grocers can receive from reduced personnel may be better spent on loyalty-focused innovations. Get the...

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Millennials Want More Banking Security, Boomers Don’t See the Problem
Millennials Want More Banking Security, Boomers Don’t See the Problem
February 08, 2023  |  Banking

Personal information is, well, personal and consumers want their financial institutions to protect it better. Get the Full Story Complete the form to unlock this...

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