PYMNTS Study

Small Retailers Fall Behind Enterprises in Digital Features and Shopping Experiences

Small Retailers Fall Behind Enterprises in Digital Features and Shopping Experiences
Small Retailers Fall Behind Enterprises in Digital Features and Shopping Experiences
March 20, 2023  |  Retail

According to new research, small and medium-sized businesses (SMBs) must embrace the shift to digital features more deeply if they hope to stay relevant and...

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Small Merchants Focus on Digital to Capture Sales From Enterprise Rivals
Small Merchants Focus on Digital to Capture Sales From Enterprise Rivals
March 20, 2023  |  SMBs

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Banks and FinTechs Say Receipt Data Powers More Personalized Rewards
Banks and FinTechs Say Receipt Data Powers More Personalized Rewards
March 20, 2023  |  Merchant Innovation

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Zillennials Live Differently Than Millennials and Merchants See Dollar Signs 
Zillennials Live Differently Than Millennials and Merchants See Dollar Signs 
March 19, 2023  |  Consumer Insights

The share of the zillennial micro-generation living with others tops 85%. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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Only 17% of Subscription Firms Track Failed Payments Despite Bottom Line Damage
Only 17% of Subscription Firms Track Failed Payments Despite Bottom Line Damage
March 17, 2023  |  Subscriptions

Failed payments are the kryptonite of conversion, and as such require a more systematic approach to preventing them. Get the Full Story Complete the form...

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High-Income Paycheck-to-Paycheck Households Fare Better Despite Economic Pressure
High-Income Paycheck-to-Paycheck Households Fare Better Despite Economic Pressure
March 17, 2023  |  Economy

Not immune to macro headwinds materializing as inflated costs, reduced savings, and lower investment values, high-income consumers are making lifestyle changes as are others, while...

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Smaller Retailers Without Rewards Programs Risk Losing Inflation-Weary Customers 
Smaller Retailers Without Rewards Programs Risk Losing Inflation-Weary Customers 
March 17, 2023  |  Loyalty & Rewards

Everyone loves a bargain, but small- and medium-sized business (SMB) retailers have been pulling back from promotional codes and rewards recently. As noted in proprietary...

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52% of Retailers Plan to Modernize Their Supply Chain Processes
52% of Retailers Plan to Modernize Their Supply Chain Processes
March 16, 2023  |  Supply Chain

Retailers, dependent on supply chains, are making modernization moves to better facilitate keeping their inventory stocked, as indicated in the PYMNTS collaboration with Corcentric, “Digital...

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