PYMNTS Study

Online Car Shoppers Say Buying Experience 3x More Important Than Price

Online Car Shoppers Say Buying Experience 3x More Important Than Price
Online Car Shoppers Say Buying Experience 3x More Important Than Price
September 20, 2022  |  Retail

“What price will put you nice folks into a used car today?” The cartoonish used car pitches of yesteryear vanished with the pandemic used car...

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Data Brief: Fewer Than 1 in 10 US Consumers Use FinTechs as Primary Bank
Data Brief: Fewer Than 1 in 10 US Consumers Use FinTechs as Primary Bank
September 19, 2022  |  Digital Banking

The corner bank branch — the brick-and-mortar kind — may be giving way to a digital one embedded in our phones. Get the Full Story...

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Restaurants Bear the Brunt of Rising Supplier Costs
Restaurants Bear the Brunt of Rising Supplier Costs
September 16, 2022  |  Supply Chain

As inflation rises across all links of the supply chain, restaurants are challenged to contend with ever-rising costs for ingredients and supplies. Get the Full...

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Chili’s: To Keep Diners Spending, Don’t Scrimp on CX
Chili’s: To Keep Diners Spending, Don’t Scrimp on CX
September 15, 2022  |  Restaurant innovation

As food prices rise, consumers are proving still willing to spend their money on meaningful dining experiences, but restaurants are finding that they have work...

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Study Finds Half of Consumers Want Instant Payments but Can’t Get Them
Study Finds Half of Consumers Want Instant Payments but Can’t Get Them
September 15, 2022  |  Disbursements

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Alcoholic Beverage Subscriptions Have Popularity Potential
Alcoholic Beverage Subscriptions Have Popularity Potential
September 14, 2022  |  Subscriptions

It may still be uncommon for consumers to receive their alcoholic beverages via subscription service, but as the options out there become increasingly convenient and...

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The Data Point: 22% of Merchants Average 14% of Revenue From APAC Cross-border Sales
The Data Point: 22% of Merchants Average 14% of Revenue From APAC Cross-border Sales
September 14, 2022  |  International

Perhaps the most sought-after region in the world for cross-border sales today, the Asia-Pacific (APAC) region already represents appreciable sales cross-border sales volumes, and merchants...

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Most Using Subscriptions on the Sly Are Millennial, Gen Z
Most Using Subscriptions on the Sly Are Millennial, Gen Z
September 14, 2022  |  Subscriptions

As the belt-tightening continues across categories, subscription services are seeing slight declines, adding fuel to the fire over subscription “cheaters” who use the services of...

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Study Finds Half of SMBs Saw Profits Decline Even When They Raised Prices
Study Finds Half of SMBs Saw Profits Decline Even When They Raised Prices
September 14, 2022  |  SMBs

Inflation rages. Uncertainty is in the mix as to whether consumers will, or even can, keep spending at the pace that’s been seen in the...

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