PYMNTS Study

The Data Point: 47% of Firms Say Growth Is Being Slowed Due to Fraud Fears

The Data Point: 47% of Firms Say Growth Is Being Slowed Due to Fraud Fears
The Data Point: 47% of Firms Say Growth Is Being Slowed Due to Fraud Fears
June 06, 2022  |  Fraud Prevention

More business is going into digital channels and will continue to, and that fact is driving historic spikes in online fraud that are holding businesses...

READ MORE >
How Brands Can Survive the Great Unsubscribe
How Brands Can Survive the Great Unsubscribe
June 06, 2022  |  Retail

Are good times over for subscription commerce? In a word: no. But there’s also no questioning that trimming of subscriptions — retail and streaming —...

READ MORE >
NEW REPORT: Fraud — and Why 50 Percent of US Small, Middle Market Businesses Say They Can’t Grow
NEW REPORT: Fraud — and Why 50 Percent of US Small, Middle Market Businesses Say...
June 06, 2022  |  Fraud Prevention

Today’s businesses are not only battling economic uncertainty — they are also fighting fraud with tools that many feel are inadequate. Recent PYMNTS research reveals...

READ MORE >
30% of Consumers Will Switch Merchants for ‘Tailored’ Shopping Experience
30% of Consumers Will Switch Merchants for ‘Tailored’ Shopping Experience
June 03, 2022  |  Commerce

A “tailored” online shopping experience makes smart use of consumer data to provide shoppers with a more personalized, customer-centric, friction-free shopping experience.  Get the Full...

READ MORE >
CFOs Say Digitization’s Results Exceeded Expectations
CFOs Say Digitization’s Results Exceeded Expectations
June 03, 2022  |  CFO

Companies made several improvements to their technology and operations following the pandemic’s onset in March 2020. Many chief financial officers (CFOs) say the crisis strongly...

READ MORE >
The Data Point: 75% of Consumers Will Buy More in ‘Relationships’ Like Subscriptions
The Data Point: 75% of Consumers Will Buy More in ‘Relationships’ Like Subscriptions
June 03, 2022  |  Retail

eCommerce will keep roaring no matter what the markets do this quarter or next. What will change is the mix of brand and merchant programs...

READ MORE >
Report: Consumers Spend, Shop More Online With Brands That Deliver the Personal Touch
Report: Consumers Spend, Shop More Online With Brands That Deliver the Personal Touch
June 03, 2022  |  Commerce

Businesses are built on relationships, and those enduring ties help build recurring revenue. For merchants competing in today’s crowded and highly transactional eCommerce environment, this...

READ MORE >
Subscribers’ Interest in Free Shipping Leaps 15 Percentage Points Since October
Subscribers’ Interest in Free Shipping Leaps 15 Percentage Points Since October
June 02, 2022  |  Subscriptions

Among the shopping features consumers want their retail subscription providers to support, free shipping is ranked No. 1. Get the Full Story Complete the form...

READ MORE >
The Data Point: Paycheck-to-Paycheck Reality Is Reality for Over 6 in 10 Americans
The Data Point: Paycheck-to-Paycheck Reality Is Reality for Over 6 in 10 Americans
June 02, 2022  |  Economy

The extent of paycheck-to-paycheck living — and the nuances within that broad categorization — are becoming more relevant and critical to consumers now than at...

READ MORE >