PYMNTS Study

Half of Banks Report New Urgency to Offer Embedded Biz Payments Innovation

Half of Banks Report New Urgency to Offer Embedded Biz Payments Innovation
Half of Banks Report New Urgency to Offer Embedded Biz Payments Innovation
May 19, 2022  |  B2B Payments

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1 in 5 Consumers Swap to Cash or Debit When Asked to Pay a Credit Card Surcharge
1 in 5 Consumers Swap to Cash or Debit When Asked to Pay a Credit...
May 18, 2022  |  Credit Cards

Nineteen percent of consumers have been asked to pay a surcharge but decided to use another payment method instead. “Credit Card Surcharges,” a PYMNTS and...

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The Data Point: 68% of B2B Firms in Retail, Manufacturing Unsatisfied With Fraud Solution
The Data Point: 68% of B2B Firms in Retail, Manufacturing Unsatisfied With Fraud Solution
May 18, 2022  |  Fraud Prevention

As goes the online marketplace, so goes fraud. Cybercrooks treat online marketplaces like great fishing spots, ceaselessly testing for vulnerabilities — and often finding them — to...

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REPORT: Consumer Finance Firms Face Harsh ‘Innovate or Die’ Reality
REPORT: Consumer Finance Firms Face Harsh ‘Innovate or Die’ Reality
May 18, 2022  |  Consumer Finance

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Balance Sheet Management Pressures Push 75% of CFOs to Digitize Payments
Balance Sheet Management Pressures Push 75% of CFOs to Digitize Payments
May 18, 2022  |  Digital Payments

Businesses spent years and many millions of dollars modernizing their payments technology stack to handle the rapidly expanding volume and demand for faster payments that...

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CFO’s Untold Secret About Digitization: It’s Not All About Cost Savings
CFO’s Untold Secret About Digitization: It’s Not All About Cost Savings
May 17, 2022  |  B2B Payments

Smaller companies tend to see their digitization efforts as an avenue to eliminate manual processes and cut costs, according to “Business Payments Digitization,” a PYMNTS...

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Here’s Why 60% of Online Firms Have Upped Their Use of Digital Marketplaces
Here’s Why 60% of Online Firms Have Upped Their Use of Digital Marketplaces
May 17, 2022  |  eCommerce

Sixty-one percent of firms are selling more on digital marketplaces now than they did one year ago, according to “Online Sellers,” a PYMNTS report based...

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The Data Point: 92% of Merchants Using Only Third-Party Tech Keep Chargebacks Under 0.5%
The Data Point: 92% of Merchants Using Only Third-Party Tech Keep Chargebacks Under 0.5%
May 17, 2022  |  Fraud Prevention

Fraud detection is constantly improving, but so are the capabilities of fraud rings and hackers, making choice of fraud detection and dispute resolution technology critically...

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Vouchers Gain Popularity as a Way for Companies to Show They Care
Vouchers Gain Popularity as a Way for Companies to Show They Care
May 17, 2022  |  Business

As companies navigate a world in which pandemic restrictions are being lifted, some are returning to in-person workplaces, while others are embracing hybrid or remote...

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