PYMNTS Study

Report: Digital Engagement Across US Is a Regional Affair — and the West Coast Leads
Report: Digital Engagement Across US Is a Regional Affair — and the West Coast Leads
March 24, 2022  |  Connected Economy

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20% of Businesses Still Haven’t Outsourced Their Working Capital Optimization
20% of Businesses Still Haven’t Outsourced Their Working Capital Optimization
March 23, 2022  |  B2B Payments

Most U.S. and Canadian firms are aware of the transformative impact that third-party providers can bring to their working capital and are working with at...

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Most FIs Say They Could Do More to Ease Corporate Clients’ Payment, Cash Management Pain
Most FIs Say They Could Do More to Ease Corporate Clients’ Payment, Cash Management Pain
March 23, 2022  |  B2B Payments

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Widespread Automation Slashes DSO Times by Weeks
Widespread Automation Slashes DSO Times by Weeks
March 22, 2022  |  B2B Payments

One of the most effective investments firms can make to improve their days sales outstanding (DSO) is implementing technologies that automate invoicing. New tools can...

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Inflation, COVID Top List of Concerns for Main Street Businesses
Inflation, COVID Top List of Concerns for Main Street Businesses
March 22, 2022  |  SMBs

Main Street small and medium-sized businesses (SMBs) believe inflation and COVID-19-related issues are their most pressing challenges, according to the Main Street Economic Health Survey,...

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53% of Consumers Look for Trustworthiness From Potential Lenders
53% of Consumers Look for Trustworthiness From Potential Lenders
March 21, 2022  |  BNPL

The top thing consumers want from credit providers is trustworthiness. Fifty-three percent of consumers say trust in the credit provider is an important factor when...

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53% of BNPL Users Point to Trust as Critical Factor 
53% of BNPL Users Point to Trust as Critical Factor 
March 18, 2022  |  BNPL

While the pandemic contributed in part to the surge in buy now pay later (BNPL) services, an ongoing shift in consumer spending habits, combined with...

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Biometrics for ID Called More Useful by 58% of Digital Account Holders
Biometrics for ID Called More Useful by 58% of Digital Account Holders
March 18, 2022  |  Digital Identity

Online gaming has experienced explosive growth buoyed in part by the global pandemic as well as by technological advances and changes in laws that introduced...

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41% of Restaurant Revenue Now Comes Through Digital Channels
41% of Restaurant Revenue Now Comes Through Digital Channels
March 18, 2022  |  ResTech

Forty-one percent of the average restaurant’s revenue is now generated online, according to the Restaurant Friction Index, a PYMNTS and Paytronix collaboration that surveyed 501...

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