PYMNTS Study

Millennials, Gen Z Fueling BNPL Use
Millennials, Gen Z Fueling BNPL Use
March 07, 2022  |  Buy Now Pay Later

Buy now, pay later (BNPL) continues to grow in popularity across every age demographic, with the rate of American consumers using the practice rising 80%...

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90% of Cardholders Check Receipts for Credit Card Surcharges
90% of Cardholders Check Receipts for Credit Card Surcharges
March 07, 2022  |  Credit Cards

An average of 9% of cardholders were asked to pay a surcharge of their most recent credit card purchase at restaurants or retail stores, according...

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Telehealth Makes Doctors Visits Simpler, But Not Uncomplicated
Telehealth Makes Doctors Visits Simpler, But Not Uncomplicated
March 07, 2022  |  Healthcare

When we say the COVID-19 pandemic rocked the healthcare industry, we’re not just talking about the massive public health crisis. Get the Full Story Complete...

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How Credit Unions and FinTechs Can Help Each Other
How Credit Unions and FinTechs Can Help Each Other
March 07, 2022  |  Credit Unions

Credit unions (CUs) often find themselves walking a tightrope: addressing the demand for digital banking while also holding onto the value propositions and personalized services...

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Card-on-File Payments Boost Diner Spending, Restaurant Performance
Card-on-File Payments Boost Diner Spending, Restaurant Performance
March 07, 2022  |  ResTech

Restaurants can boost consumers’ spending by saving payment information, according to data from PYMNTS’ Restaurant Friction Index, created collaboration with Paytronix. Get the Full Story...

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Restaurant Subscribers Want Convenience and Value
Restaurant Subscribers Want Convenience and Value
March 04, 2022  |  ResTech

Consumers choose the restaurants they patronize not only because of the taste of the food, but also because of their familiarity with the restaurant’s name...

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Restaurant Roundup: Sweetgreen Sees Subscription Success; Dine Brands Trials Virtual Restaurants at IHOP
Restaurant Roundup: Sweetgreen Sees Subscription Success; Dine Brands Trials Virtual Restaurants at IHOP
March 04, 2022  |  Restaurant Roundup

While restaurant subscription programs have in the past been far from a guaranteed success, Los Angeles-based Sweetgreen, a health-focused fast-casual chain, has seen positive results...

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16% of Businesses Say Verifying Business ID Is Top Operational Challenge
16% of Businesses Say Verifying Business ID Is Top Operational Challenge
March 03, 2022  |  Authentication

Forty-nine percent of businesses face challenges when it comes to verifying the identities of new customers. That makes it one of their most-cited challenges, second...

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Synthetic Identity Fraud Costs Businesses Billions Each Year, Data Shows
Synthetic Identity Fraud Costs Businesses Billions Each Year, Data Shows
March 03, 2022  |  Identity theft

While many corporations need to contend with identity fraud, a new version of this problem has arisen recently: synthetic identity fraud. Get the Full Story...

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