PYMNTS Study

BNPL User Personas Proving That Installments Have Value Beyond Instant Gratification

BNPL User Personas Proving That Installments Have Value Beyond Instant Gratification
BNPL User Personas Proving That Installments Have Value Beyond Instant Gratification
January 28, 2022  |  BNPL

Installments loans we know as buy now, pay later (BNPL) have broad appeal, and months of research into how different types of consumers use BNPL...

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60% of Consumers Know About Buy Now Pay Later
60% of Consumers Know About Buy Now Pay Later
January 27, 2022  |  Data

Nearly six out of 10 consumers are aware of buy now, pay later (BNPL) plans. About 45% of consumers have not used BNPL, but are...

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Expanding Payments Choice Playbook Shows Digital Shift in Payroll Sector
Expanding Payments Choice Playbook Shows Digital Shift in Payroll Sector
January 27, 2022  |  Digital Payments

In this era of instant gratification, it’s no surprise that digital payments are becoming more popular every day and that we’re seeing the traditionally stodgy...

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89% of Consumers Say Healthcare Estimates Make Them Feel Better, Paired With Financing
89% of Consumers Say Healthcare Estimates Make Them Feel Better, Paired With Financing
January 27, 2022  |  Healthcare

With the possible exception of groceries, we generally don’t shop by throwing items of unknown price in our cart, awaiting a mystery total at checkout...

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Report: Only One-Third of Patients Get Healthcare Cost Estimates Before Visits
Report: Only One-Third of Patients Get Healthcare Cost Estimates Before Visits
January 27, 2022  |  Healthcare

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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30% of Main Street Businesses Plan to Add Digital Wallet Payments
30% of Main Street Businesses Plan to Add Digital Wallet Payments
January 26, 2022  |  Digital Payments

Main Street businesses’ investment and upgrade plans suggest that they intend to capitalize on new opportunities to gain and service customers.  Get the Full Story Complete...

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When It Comes to Payments Fraud, Criminals Are Going Big
When It Comes to Payments Fraud, Criminals Are Going Big
January 26, 2022  |  Fraud Attack

Thirty percent of chief financial officers are responsible for their organization’s IT departments, but that doesn’t mean finance departments and IT operations are always working...

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25% of CFOs Update Forecasts on a Weekly Basis
25% of CFOs Update Forecasts on a Weekly Basis
January 26, 2022  |  B2B Payments

Chief financial officers (CFOs) and corporate treasurers view cash management as a pressing challenge, but only a fraction of them are using technology to improve...

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What Drives Customer Loyalty? Depends On The Merchant
What Drives Customer Loyalty? Depends On The Merchant
January 26, 2022  |  Loyalty & Rewards

While a majority of shoppers (80%) say they prefer to make purchases in physical stores, this doesn’t mean they’ll automatically be loyal to their local...

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