PYMNTS Study

Holding Back the Wave of Subscription Cancellations 
Holding Back the Wave of Subscription Cancellations 
January 04, 2022  |  Subscriptions

PYMNTS research finds that consumers now have more subscriptions than ever, but the subscription sector can’t shake the sense that slowing sign-ups and a cancellation...

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Instant Payouts Tripled As Consumers Learned the Value of Really Fast Money
Instant Payouts Tripled As Consumers Learned the Value of Really Fast Money
January 04, 2022  |  Disbursements

By July of 2020 the U.S. government had made roughly 171 million payments valued at $400 billion as COVID aid was disbursed, of which less...

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81% of Firms Still Use Paper Checks to Pay Other Businesses at Least Occasionally
81% of Firms Still Use Paper Checks to Pay Other Businesses at Least Occasionally
January 03, 2022  |  B2B Payments

Although complications can arise from businesses’ continued reliance on paper-based payments, 81% of firms still use paper checks to pay other businesses at least occasionally,...

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71% of Consumers Who Received Disbursements in 2021 Could Choose How They Got Paid
71% of Consumers Who Received Disbursements in 2021 Could Choose How They Got Paid
January 03, 2022  |  Disbursements

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User Experience Reigns in Credit Card Decisions
User Experience Reigns in Credit Card Decisions
January 03, 2022  |  Credit Cards

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Two-Thirds of FI Execs Don’t Think Their Firms Understand Crypto and Blockchain Very Well
Two-Thirds of FI Execs Don’t Think Their Firms Understand Crypto and Blockchain Very Well
January 03, 2022  |  Cryptocurrency

Financial institutions’ (FIs’) blockchain and cryptocurrency implementation roadmaps are, in a sense, all over the map. FIs cite nine different factors as important drivers of...

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One-Third of US Shoppers Made Online Retail Purchases in December
One-Third of US Shoppers Made Online Retail Purchases in December
January 03, 2022  |  Consumer Finance

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7 in 10 Microbusinesses Cite Link Between Instant Payouts and Loyalty
7 in 10 Microbusinesses Cite Link Between Instant Payouts and Loyalty
December 31, 2021  |  B2B Payments

As businesses have turned to online channels during the pandemic, swift digital disbursements have become increasingly important. Companies, particularly small- to medium-sized businesses (SMBs), are...

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54% of Consumers Keep Their Retail Subscriptions Going After Their Free Trial Ends
54% of Consumers Keep Their Retail Subscriptions Going After Their Free Trial Ends
December 30, 2021  |  Subscriptions

Free trials are and always have been key to converting new subscribers to retail subscriptions. In fact, 80% of retail subscribers who subscribed after the pandemic — 35 million...

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