PYMNTS Study

Grocery Ordering, Curbside and Delivery Seeking Their Own Levels With Digital Shoppers
Grocery Ordering, Curbside and Delivery Seeking Their Own Levels With Digital Shoppers
December 14, 2021  |  Retail

In the grocery sector, with the digital shift comes the shopper’s slide, where we find consumers sliding between behaviors over time, based on changing inner...

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61% of Consumers Would Be More Likely to Do Business if Offered Free Instant Disbursements
61% of Consumers Would Be More Likely to Do Business if Offered Free Instant Disbursements
December 14, 2021  |  Disbursements

Significant strides have occurred in recent years toward more streamlined and automated digital lending processes and disbursements. Marrying automation with data and improving workflows can enable...

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Less Than Half of Businesses Make Payments Via Credit Card
Less Than Half of Businesses Make Payments Via Credit Card
December 14, 2021  |  B2B Payments

Payments are seemingly the biggest barrier keeping many business-to-consumer (B2C) merchants from crossing into the business-to-business (B2B) market. Many retailers lack the necessary infrastructure to accommodate...

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Banks And Merchants Tap Behavioral Analytics, Deep Learning to Keep Holiday Fraud in Check
Banks And Merchants Tap Behavioral Analytics, Deep Learning to Keep Holiday Fraud in Check
December 14, 2021  |  Fraud Prevention

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Restaurants Must Sharpen Digital Tools to Match Convenience of Delivery Aggregators
Restaurants Must Sharpen Digital Tools to Match Convenience of Delivery Aggregators
December 14, 2021  |  Aggregators

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How US Consumers Define the Super App
How US Consumers Define the Super App
December 13, 2021  |  Connected Economy

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Why Even Financially Worry-Free Consumers Use Buy Now, Pay Later
Why Even Financially Worry-Free Consumers Use Buy Now, Pay Later
December 13, 2021  |  BNPL

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Only 42% of Consumers Say Username/Password is Their Preferred Login Method
Only 42% of Consumers Say Username/Password is Their Preferred Login Method
December 10, 2021  |  Authentication

When logging in to perform a business transaction, consumers prefer modern authentication approaches. They often consider the username and password method and knowledge-based authentication (KBA)...

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Consumers Have Nearly Twice the Subscriptions They Had in February 2020
Consumers Have Nearly Twice the Subscriptions They Had in February 2020
December 10, 2021  |  Subscriptions

Consumers’ use of automated payments for subscription services has grown steadily, but growth has been particularly substantial over the past two years. This behavior aligns...

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