PYMNTS Study

The Data Point: 75% of Consumers Will Buy More in ‘Relationships’ Like Subscriptions

The Data Point: 75% of Consumers Will Buy More in ‘Relationships’ Like Subscriptions
The Data Point: 75% of Consumers Will Buy More in ‘Relationships’ Like Subscriptions
June 03, 2022  |  Retail

eCommerce will keep roaring no matter what the markets do this quarter or next. What will change is the mix of brand and merchant programs...

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Report: Consumers Spend, Shop More Online With Brands That Deliver the Personal Touch
Report: Consumers Spend, Shop More Online With Brands That Deliver the Personal Touch
June 03, 2022  |  Commerce

Businesses are built on relationships, and those enduring ties help build recurring revenue. For merchants competing in today’s crowded and highly transactional eCommerce environment, this...

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Subscribers’ Interest in Free Shipping Leaps 15 Percentage Points Since October
Subscribers’ Interest in Free Shipping Leaps 15 Percentage Points Since October
June 02, 2022  |  Subscriptions

Among the shopping features consumers want their retail subscription providers to support, free shipping is ranked No. 1. Get the Full Story Complete the form...

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The Data Point: Paycheck-to-Paycheck Reality Is Reality for Over 6 in 10 Americans
The Data Point: Paycheck-to-Paycheck Reality Is Reality for Over 6 in 10 Americans
June 02, 2022  |  Economy

The extent of paycheck-to-paycheck living — and the nuances within that broad categorization — are becoming more relevant and critical to consumers now than at...

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REPORT: Two-Thirds of US Digital Banking Customers Choose Security Over Convenience
REPORT: Two-Thirds of US Digital Banking Customers Choose Security Over Convenience
June 02, 2022  |  Authentication

As life becomes more digitally connected, consumers increasingly expect that all online transactions will be highly secure, simple and convenient. This standard is especially strong...

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Restaurants Embrace Digital to Fight Rising F&B Prices
Restaurants Embrace Digital to Fight Rising F&B Prices
June 01, 2022  |  ResTech

As restaurants deal with sky-high inflation and widespread supply chain shortages, old pen-and-paper (or even spreadsheet and Word document) bookkeeping and inventory management methods will...

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The No. 1 Reason Consumers Lose Trust in Online Merchants: Stolen Personal Data
The No. 1 Reason Consumers Lose Trust in Online Merchants: Stolen Personal Data
June 01, 2022  |  eCommerce

How much consumers trust the grocers and retail merchants with which they shop online correlates with how long they have used those merchants’ services, according...

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The Data Point: An Inflationary Face Punch as Payment Declines Spike by 43% March to April
The Data Point: An Inflationary Face Punch as Payment Declines Spike by 43% March to...
June 01, 2022  |  Economy

When the U.S. Department of Labor and the Federal Reserve revealed that consumer prices had risen 8.5% by the end of March — by far the...

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