PYMNTS Study

New Data: 58% Of US Consumers Skip Aggregators When Ordering From Favorite Restaurants
New Data: 58% Of US Consumers Skip Aggregators When Ordering From Favorite Restaurants
October 27, 2021  |  Aggregators

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25% Of Consumers Cite Data Security As Top Concern For Not Using Digital-Only Banks
25% Of Consumers Cite Data Security As Top Concern For Not Using Digital-Only Banks
October 26, 2021  |  Digital Banking

With innovative solutions in banking technology on the rise, consumers are expecting more secure services from their providers. The trend of changing banks has become...

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62% of Firms That Automated Accounts Receivable Report DSO Improvement
62% of Firms That Automated Accounts Receivable Report DSO Improvement
October 26, 2021  |  B2B Payments

Managing accounts receivable (AR) struggles in a remote working environment is not without its challenges, as many companies have learned during the pandemic, but automation has helped...

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New Report: Bill Pay Pressures Find Consumers Looking to Digital Tools and Microloans
New Report: Bill Pay Pressures Find Consumers Looking to Digital Tools and Microloans
October 26, 2021  |  Digital Payments

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New Study: Big-Ticket Purchases Slowly Crossing Over From Offline to Online Channels
New Study: Big-Ticket Purchases Slowly Crossing Over From Offline to Online Channels
October 26, 2021  |  Digital Payments

As the pandemic recedes and a sense of normalcy slowly returns to everyday life, more consumers are thinking about the big-ticket purchases they crave —...

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New Study: Checkout Frictions Rise as Some Merchants Pull Back on Value-Adds
New Study: Checkout Frictions Rise as Some Merchants Pull Back on Value-Adds
October 25, 2021  |  Retail

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43% of US Adults Interested In BNPL for ‘Big Ticket’ Travel, Home Repair, Medical Purchases
43% of US Adults Interested In BNPL for ‘Big Ticket’ Travel, Home Repair, Medical Purchases
October 25, 2021  |  Buy Now Pay Later

Buy now, pay later (BNPL) services are gaining the interest of consumers — but more importantly, the payment option is finding widespread use. Get the...

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New Data: Failed Subscription Payments Hurt, But Don’t Have to End in Cancellation
New Data: Failed Subscription Payments Hurt, But Don’t Have to End in Cancellation
October 25, 2021  |  Subscriptions

Consumers continue to evince an insatiable appetite for subscriptions of all kinds. But millions of subscriptions are hitting a wall when payments fail to process...

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90% of Businesses are Looking to Accelerate Their Payments Within the Next 3 Years
90% of Businesses are Looking to Accelerate Their Payments Within the Next 3 Years
October 22, 2021  |  B2B Payments

Businesses angling for a competitive advantage are clamoring for instant payment options for everything from managing payroll to paying vendors. Instant payments such as digital wallets keep businesses...

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