PYMNTS Study

Integrated Digital Loyalty Is Dining Table Stakes For 2021

Integrated Digital Loyalty Is Dining Table Stakes For 2021
Integrated Digital Loyalty Is Dining Table Stakes For 2021
December 24, 2020  |  ResTech

We’re all pretty clear on what happened this year in mobile order-ahead (MOA) dining and its twin, the “order to eat” (OTE) phenomenon. Only, it’s...

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Targeting Promotion Abuse And Other Scams With Adaptive Decisioning
Targeting Promotion Abuse And Other Scams With Adaptive Decisioning
December 23, 2020  |  Fraud Prevention

Not unlike rust, fraud never sleeps. And if it’s not one thing, it’s another. At this moment merchants remain vulnerable to the never-ending cycle of...

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Restaurants Combining Mobile Order-Ahead And Loyalty Into Tasty Digital Dish
Restaurants Combining Mobile Order-Ahead And Loyalty Into Tasty Digital Dish
December 23, 2020  |  ResTech

Restaurants of every size and description experienced a polar shift this year in how they interact with and serve a public under constant fear of...

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Deep Dive: What Separated The Top Restaurants From The Rest In 2020
Deep Dive: What Separated The Top Restaurants From The Rest In 2020
December 23, 2020  |  ResTech

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Getting Subscription Bundles Right For Minimum Churn
Getting Subscription Bundles Right For Minimum Churn
December 22, 2020  |  Subscriptions

Subscription bundles come in many forms, from cable TV tiers to Software-as-a-Service (SaaS) providers assembling suites of digital collaboration tools. The problem is that some...

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Virtual Cards Moving Deeper Into B2B Payments
Virtual Cards Moving Deeper Into B2B Payments
December 21, 2020  |  B2B Payments

Digital transactions are overtaking the B2B universe this year, and with that come concerns about speed and security that attend all such undertakings. It’s casting...

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Mobile Order-Ahead Tech Keeps Restaurants One Bite Ahead Of Fraudsters
Mobile Order-Ahead Tech Keeps Restaurants One Bite Ahead Of Fraudsters
December 21, 2020  |  Mobile Order Ahead

The National Restaurant Association estimates that something like 100,000 eateries have closed either for now or forever, as health fears have struck at the heart...

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‘Pandenomics’ Reinventing SMBs For What Comes Next
‘Pandenomics’ Reinventing SMBs For What Comes Next
December 21, 2020  |  SMBs

As PYMNTS researchers recently wrote, “news of the availability and distribution of COVID-19 vaccines has Main Street SMBs feeling optimistic about their chances of survival,...

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