PYMNTS Study

84% of Consumers Like Pay-by-Bank Despite Adoption Hurdles
84% of Consumers Like Pay-by-Bank Despite Adoption Hurdles
December 28, 2023  |  Payment Methods

Account-to-account (A2A) transfers, also known as pay-by-bank, have emerged as a convenient alternative to traditional transaction methods like credit and debit cards. Get the Full...

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Top-Performing Subscription Merchants Let Their Customers Take a Break
Top-Performing Subscription Merchants Let Their Customers Take a Break
December 27, 2023  |  Subscriptions

Top-performing retail subscription merchants offer their customers the option to take a step back, while merchants that do not provide this kind of flexibility tend...

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Two-Thirds of Gen Z Didn’t Know They Could Make Pay-by-Bank Payments
Two-Thirds of Gen Z Didn’t Know They Could Make Pay-by-Bank Payments
December 27, 2023  |  Payment Methods

An account-to-account (A2A) payment, as the name suggests, allows a person or business to send money directly from one account to another in a quick,...

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One in 7 US Middle-Market Companies Use Overdrafts as a Working Capital Solution
One in 7 US Middle-Market Companies Use Overdrafts as a Working Capital Solution
December 26, 2023  |  B2B Payments

Having access to some extra cash from your financial institution at certain points in your personal or professional life may be particularly helpful for individuals...

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Year in Review: Social Media eCommerce Has Not Yet Caught On
Year in Review: Social Media eCommerce Has Not Yet Caught On
December 22, 2023  |  eCommerce

Social platforms such as TikTok, Facebook and Instagram have made it quicker and easier for consumers worldwide to share their shopping stories and start retail...

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Gen AI Turns Bank Chatbots Into Financial Advisors
Gen AI Turns Bank Chatbots Into Financial Advisors
December 22, 2023  |  Artificial Intelligence

The banking industry is undergoing a transformative shift fueled by advanced artificial intelligence technology, transforming financial chatbots into adept problem-solvers along the way. Get the...

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6 in 10 Subscription Merchants Drive Conversion With ‘Buy Buttons’
6 in 10 Subscription Merchants Drive Conversion With ‘Buy Buttons’
December 22, 2023  |  Subscriptions

As subscription merchants look to reduce transaction friction to increase conversion, the majority now offer “buy buttons.” Get the Full Story Complete the form to...

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BNPL and Digital Wallets High Priority for PayFacs and Marketplaces
BNPL and Digital Wallets High Priority for PayFacs and Marketplaces
December 22, 2023  |  Retail

Embedded payments can open the door to monetizing new revenue streams, deepening customer engagement and growing new lines of business. However, retail marketplaces, payment facilitators...

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Refund Features Keep Subscription Shoppers From Canceling
Refund Features Keep Subscription Shoppers From Canceling
December 22, 2023  |  Subscription Commerce

Understanding subscriber preferences is the lifeblood of subscription commerce — even more so in a digital economy. Subscription businesses that ignore this do so at...

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