PYMNTS Study

Ad Hoc Payments Represent One in Every Four Vendor Payables
Ad Hoc Payments Represent One in Every Four Vendor Payables
November 15, 2023  |  Money Mobility

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Nearly 3 in 5 PayFacs Exclusively Support Digital Payments Online or Via an App
Nearly 3 in 5 PayFacs Exclusively Support Digital Payments Online or Via an App
November 14, 2023  |  Digital Payments

The payments industry is undergoing a transformation, largely driven by the rise of payment facilitators, or PayFacs. These entities streamline the acceptance and processing of...

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FinTechs Focus on Customer Experience, Users Want Faster Transactions
FinTechs Focus on Customer Experience, Users Want Faster Transactions
November 14, 2023  |  Payments Innovation

FinTechs issuers have revolutionized the banking and lending sector, enabling consumers to get easier access to their finances and allowing them to manage their money...

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Millennials Drive Mobile Adoption for Bill Payments
Millennials Drive Mobile Adoption for Bill Payments
November 14, 2023  |  Consumer Finance

In an increasingly complex finance environment where consumer services proliferate, consumers are searching for ways to gain control over their finances. One crucial aspect of...

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Only a Third of eCommerce Merchants Know if Fraud Caused a Failed Payment
Only a Third of eCommerce Merchants Know if Fraud Caused a Failed Payment
November 14, 2023  |  Fraud Prevention

Online retailers widely implement anti-fraud tools and strategies — but minimizing false declines while effectively screening out potential fraud is easier said than done. Payment...

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Over a Quarter of Consumers Cite Free Cancellation as Key Factor in Choosing Beauty Subscriptions
Over a Quarter of Consumers Cite Free Cancellation as Key Factor in Choosing Beauty Subscriptions
November 14, 2023  |  Subscription Commerce

In recent months, the momentum of retail product subscriptions has waned, as consumers grapple with headwinds from economic challenges and a rising cost of living....

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Retail Subscribers Like to Stick With What’s Familiar
Retail Subscribers Like to Stick With What’s Familiar
November 13, 2023  |  Subscriptions

When consumers with retail subscriptions subscribe to new services, PYMNTS Intelligence reveals, they are more likely to stick with what they know than to branch...

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Grocery Shoppers Continue to Trade Down Despite Inflation Relief
Grocery Shoppers Continue to Trade Down Despite Inflation Relief
November 13, 2023  |  Economy

In times of economic uncertainty and persistent inflation, consumers tend to stretch their budgets to the maximum, especially in essential categories like groceries. Get the...

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Millennials Check Online Reviews, Gen Zs Turn to Influencers for Restaurant Recommendations
Millennials Check Online Reviews, Gen Zs Turn to Influencers for Restaurant Recommendations
November 13, 2023  |  Connected Economy

In today’s digital age, consumers have access to a wealth of information that helps them make informed decisions, especially when choosing a restaurant. In this...

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