PYMNTS Study

Nearly 35% of Hotel Guests Prompted to Tip Amid Shifting Gratuity Norms
Nearly 35% of Hotel Guests Prompted to Tip Amid Shifting Gratuity Norms
November 10, 2023  |  Consumer Payments

Inflation has emerged as a significant force in the economy, impacting consumers’ purchasing power and influencing various aspects of their daily interactions. One area where...

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1 in 3 Hospitality Workers Willing to Pay for Instant Tips 
1 in 3 Hospitality Workers Willing to Pay for Instant Tips 
November 10, 2023  |  Faster Payments

As restaurants and others in the hospitality space look for ways to boost retention, PYMNTS Intelligence reveals that instant tip payouts can go a long...

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4 in 10 BNPL Shoppers Use It at Least Once a Month
4 in 10 BNPL Shoppers Use It at Least Once a Month
November 10, 2023  |  Buy Now Pay Later

Buy now, pay later (BNPL) has gained popularity in recent years among consumers and merchants alike. Get the Full Story Complete the form to unlock...

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1 in 3 Consumers Would Use Online Bank Transfers for Rewards
1 in 3 Consumers Would Use Online Bank Transfers for Rewards
November 10, 2023  |  Loyalty & Rewards

Online bank transfers, also known as pay-by-bank transfers, can be used to pay recurring bills and are the third most frequently used for this purpose...

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Rural Consumers Shun Digital Healthcare Services
Rural Consumers Shun Digital Healthcare Services
November 10, 2023  |  Healthcare

The use of digital health and wellness tools has become increasingly important, proving particularly crucial in rural areas with limited brick-and-mortar healthcare facilities. Despite this,...

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BNPL Availability Doubles Among Subscription Commerce Providers
BNPL Availability Doubles Among Subscription Commerce Providers
November 09, 2023  |  Buy Now Pay Later

As consumers turn to buy now, pay later (BNPL) to be able to afford purchases that would otherwise be outside their budgets, subscription merchants are...

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Gen X Leads Mobile Adoption for Grocery Purchases
Gen X Leads Mobile Adoption for Grocery Purchases
November 09, 2023  |  Consumer Insights

Despite not being digital natives, Generation X is leading the way for mobile payments, surpassing the other generations in how often this method is used...

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Middle-Income Consumers Lose 18% of Savings Due to Inflation
Middle-Income Consumers Lose 18% of Savings Due to Inflation
November 09, 2023  |  Consumer Insights

The high and persistent inflation that has shaken the global economy in recent years has also seeped into U.S. households. Get the Full Story Complete...

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Early-Access Compensation Popular as Nearly 80% of Workers Opt for Instant Payouts
Early-Access Compensation Popular as Nearly 80% of Workers Opt for Instant Payouts
November 09, 2023  |  Disbursements

American workers are ditching the traditional waiting game and opting to receive their income and earnings in real time. Get the Full Story Complete the...

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