PYMNTS Study

1 in 6 Consumers Exclusively Order From Restaurants Digitally
1 in 6 Consumers Exclusively Order From Restaurants Digitally
September 01, 2023  |  Consumer Insights

For a small but significant share of restaurant customers, PYMNTS research finds, the entire experience is facilitated through their phones and computers. Get the Full...

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Boomers and Seniors Keep Subscription Merchants in Business
Boomers and Seniors Keep Subscription Merchants in Business
September 01, 2023  |  Subscriptions

Despite baby boomers’ and seniors’ reputation for lagging behind other generations when it comes to digital activities and transactions, this demographic showed a modest increase in their...

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Only 41% of Baby Boomers Know Their Health Insurance Features and Benefits
Only 41% of Baby Boomers Know Their Health Insurance Features and Benefits
September 01, 2023  |  Healthcare

The complexities of insurance coverage for baby boomers and seniors can often be overwhelming, leading to confusion and difficulties in navigating a friction-filled healthcare system....

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Data Has Become the Fuel for Small Business Financial Stability
Data Has Become the Fuel for Small Business Financial Stability
September 01, 2023  |  SMBs

Main Street may be the soul of America, but its businesses find themselves increasingly embattled. Get the Full Story Complete the form to unlock this...

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Two-Thirds of Consumers Charged Summer Travel on Their Credit Cards
Two-Thirds of Consumers Charged Summer Travel on Their Credit Cards
September 01, 2023  |  Credit Cards

Travel rose this summer despite ongoing economic uncertainty and inflationary pressures. PYMNTS’ data finds that consumers planned to travel just as much or more this...

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Even Financially Struggling Consumers Continue to Dine Out 
Even Financially Struggling Consumers Continue to Dine Out 
August 31, 2023  |  Consumer Insights

Rising menu prices and overall economic pressures may continue to weigh heavy on consumers, but even those who have difficulty getting by are still willing...

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Nearly Half of US Retailers Adopt Omnichannel Customer Data Innovations to Improve Operations
Nearly Half of US Retailers Adopt Omnichannel Customer Data Innovations to Improve Operations
August 31, 2023  |  Retail

In today’s competitive retail landscape, understanding and leveraging customer data have become paramount for retailers. In fact, recognizing the value of omnichannel customer data and...

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Retail Earnings Reports Signal Shopper Hesitancy Going Into Holiday Shopping Season
Retail Earnings Reports Signal Shopper Hesitancy Going Into Holiday Shopping Season
August 31, 2023  |  Economy

Merchants focused on nonessentials are restrategizing as shoppers predict a long way until inflation’s end. Get the Full Story Complete the form to unlock this...

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Streaming as an Indulgence Sees Spend Across Financial Lifestyles
Streaming as an Indulgence Sees Spend Across Financial Lifestyles
August 31, 2023  |  Streaming

Despite budgetary constraints, extra spend in certain discretionary categories may go a long way for the consumer mindset. Get the Full Story Complete the form...

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