PYMNTS Study

Home Is Where the Heart and the Connected Consumer Is 
Home Is Where the Heart and the Connected Consumer Is 
August 23, 2023  |  Connected Economy

Consumers’ move towards living more digitally connected lives continues to grow, with participation in the ConnectedEconomy™ experiencing an 8% year-over-year rise as of April. This surge...

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Middle-Class Crunch Leads to Consumer Cutbacks and Merchant Trade Downs 
Middle-Class Crunch Leads to Consumer Cutbacks and Merchant Trade Downs 
August 23, 2023  |  Consumer Finance

Consumers making between $50,000 and $100,000 may be caught in a middle-income “crunch” these days as inflation’s growth slows while still trending upwards, and real wages stagnate....

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Main Street Hospitality SMBs Most Optimistic About the Economy
Main Street Hospitality SMBs Most Optimistic About the Economy
August 23, 2023  |  SMBs

Across the United States, ongoing fears that the economy may still be running too hot remain elevated, with most Main Street small- to medium-sized businesses...

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Luxury Retail’s Loyalty Programs Give Big Box Retailers an In-Store Roadmap 
Luxury Retail’s Loyalty Programs Give Big Box Retailers an In-Store Roadmap 
August 22, 2023  |  Retail

For success in retail, innovation can stem from — if not outright imitation — then keen observation. Get the Full Story Complete the form to...

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EchoPay and Token.io Partner on Account-to-Account Payments for UK Wholesalers
EchoPay and Token.io Partner on Account-to-Account Payments for UK Wholesalers
August 22, 2023  |  Partnerships

EchoPay and Token.io have joined forces to introduce account-to-account (A2A) payments to wholesale merchants in the United Kingdom. Get the Full Story Complete the form to unlock this...

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Commercial Card Adoption Poised to Rise as Acceptance Costs Decrease
Commercial Card Adoption Poised to Rise as Acceptance Costs Decrease
August 22, 2023  |  B2B Payments

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Nearly 60% of Consumers View Mobile Phones and Laptops as Equally Secure for Payments
Nearly 60% of Consumers View Mobile Phones and Laptops as Equally Secure for Payments
August 22, 2023  |  Digital Banking

Despite the growing perception that smartphones provide more security online, most banking consumers said they think smartphones and computers are equally secure for several select...

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Gen Z Consumers Most Likely to Use Aggregators for Discovery
Gen Z Consumers Most Likely to Use Aggregators for Discovery
August 21, 2023  |  Aggregators

Consumers overall may typically already know where they are going to order when they open their delivery app, but younger consumers are more open to...

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Boxed Acquired as Economic Shifts Shake Up Online Grocery
Boxed Acquired as Economic Shifts Shake Up Online Grocery
August 21, 2023  |  Acquisitions

With rising food costs eating into merchants’ margins and changing how consumers shop, the return of Boxed is just the latest change in the quickly...

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