(source: qsrmagazine.com)
As artificial intelligence (AI) capabilities progress, quick-service restaurants (QSRs) are using the technology to refine every step of the process, including marketing, menu offerings, operations,...
Even as the restaurant industry remains volatile, with the vaccine’s effect on consumers’ dining habits yet to be seen, ResTech software providers are going public....
As most restaurant owners know, not all orders are created equal. A $30 order could be just that — a small, one-time profit — or...
In its final quarter of 2020, Chipotle‘s digital delivery orders accounted for about 25 percent of its total sales. “To help improve the economics on...
As the off-premises boom of the past year has boosted drive-thru traffic to unprecedented levels, quick-service restaurants (QSRs) are seeking new ways to meet consumers’...
McDonald’s fell short of expectations in the final quarter of 2020. Revenue amounted to $5.31 billion, short of the $5.37 billion expected, while earnings per...
Loyalty programs have been a mainstay in quick-service restaurants’ (QSRs) tool kits. Research suggests that given the enormous competition in the industry, however, free food...
Fast-tracking digital investments has not only become a priority for QSRs during the pandemic, but a necessity, says Steph So, head of digital experience for...
The pandemic has upended how we order meals at restaurants, how we pay and, ultimately, how we eat. These transformational shifts are, in turn, affecting...